Independent research firm evaluated
providers based on strategy and performance
NEW
YORK, Jan. 24, 2024 /PRNewswire/ -- LivePerson
(Nasdaq: LPSN), the global leader in enterprise conversations,
today announced it has been positioned by Aragon Research, Inc. as
a Leader in The Aragon Research Globe for Conversational AI for the
third year in a row.*
According to Aragon Research, the conversational AI market
segment consists of providers offering AI platforms and software
development systems that create human-like dialog between humans
and machines.
LivePerson has been named a Leader in the Globe for this market
segment every year since its original publication in 2021.
"Today, there's a large gap between the experiences that
customers want and the experiences that most enterprises can give
them. Truly powerful conversational AI solutions help brands build
a bridge over that gap and deliver better outcomes for both sides
of the conversation," said Ravi
Chittari, Chief Innovation Officer at LivePerson. "As we
continue to partner with the world's top brands to put
conversations at the center of their business, we're proud to be
identified once again as a Leader in Aragon Research's Globe for
Conversational AI."
To learn more about LivePerson's solutions for enterprise
conversations, visit liveperson.com. For more about the report,
download "The Aragon Research Globe™ for Conversational AI,
2024".
About LivePerson, Inc.
LivePerson (NASDAQ: LPSN)
is the global leader in enterprise conversations. Hundreds of the
world's leading brands — including HSBC, Chipotle, and Virgin Media
— use our award-winning Conversational Cloud platform to connect
with millions of consumers. We power nearly a billion
conversational interactions every month, providing a uniquely rich
data set and safety tools to unlock the power of Conversational AI
for better business outcomes. Fast Company named us the #1 Most
Innovative AI Company in the world. To talk with us or our AI,
please visit liveperson.com.
Note: Aragon Research does not endorse vendors, or their
products or services that are referenced in its research
publications, and does not advise users to select those vendors
that are rated the highest. Aragon Research publications consist of
the opinions of Aragon Research and Advisory Services organization
and should not be construed as statements of fact. Aragon Research
provides its research publications and the information contained in
them "AS IS," without warranty of any kind.
*Aragon Research "The Aragon Research Globe for
Conversational AI, 2024" by Craig
Kennedy, December
2023.
CONTACT: Mike Tague,
mtague@liveperson.com
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SOURCE LivePerson, Inc.