MeridianLink Helps Florida’s Third Largest Credit Union Increase Automated Approvals by Over 25%
14 Junho 2023 - 10:05AM
Business Wire
Space Coast Credit Union achieves significant
workflow gains and enhanced member experience with reduced
application decisioning and funding times through use of the
MeridianLink One platform
MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern
software platforms for financial institutions and consumer
reporting agencies, today announced that Space Coast Credit Union
(SCCU), the third largest credit union in Florida, has launched
with the latest version of MeridianLink® Consumer and MeridianLink®
Insight, part of the MeridianLink® One platform. By working with
MeridianLink®, the Credit Union delivers an integrated digital
experience to its members, including an improved loan application
experience and quicker access to funds.
MeridianLink customers that leverage more than one of the
company’s solutions benefit from the power of the MeridianLink One
platform. In fact, since implementing the MeridianLink One
platform, SCCU has seen substantial improvements in productivity,
workflow efficiencies, and user experience. Instant approvals
increased by over 25%, and approximately 95% of all loan
applications are processed and decided within one day. These
improvements enable SCCU to efficiently serve its members while
offering more personalized experiences.
“Space Coast Credit Union has seen an uptick in productivity and
a reduction in workflow bottlenecks by working with MeridianLink,
and we are committed to helping them deliver world-class digital
experiences to their members,” said Devesh Khare, chief product
officer at MeridianLink. “We are pleased to help SCCU create more
opportunities and build deeper relationships with their
members.”
With MeridianLink Insight, SCCU was able to identify areas of
the loan origination process that MeridianLink Consumer could
optimize. By taking advantage of the unified MeridianLink One
platform, SCCU was able to bundle their now-optimized lending
processes with data-driven analytics to deliver a better member
experience with less operational effort.
“MeridianLink allows us to provide personalized offers for our
members,” said Gary Prager, senior vice president and chief
strategy and growth officer at Space Coast Credit Union. “The
MeridianLink One platform allowed us to shift SCCU to an automated
processing system with custom workflows to meet our members’ needs.
The integrated approach of the platform provided us with greater
revenue-boosting engagement opportunities.”
About MeridianLink
MeridianLink® (NYSE: MLNK) powers digital lending and account
opening for financial institutions and provides data verification
solutions for consumer reporting agencies. MeridianLink’s scalable,
cloud-based platforms help customers build deeper relationships
with consumers through data-driven, personalized experiences across
the entire lending life cycle.
MeridianLink enables customers to accelerate revenue growth,
reduce risk, and exceed consumer expectations through seamless
digital experiences. Its partner marketplace supports hundreds of
integrations for tailored innovation. For more than 20 years,
MeridianLink has prioritized the democratization of lending for
consumers, businesses, and communities. Learn more at
www.meridianlink.com.
About Space Coast Credit Union
Space Coast Credit Union (SCCU) is state chartered with
headquarters in Melbourne, Fla. since 1951. With over $8. 6 billion
in assets, SCCU serves more than 616, 000 members in 34 counties,
with 65 branches along Florida’s east coast. The Credit Union
offers competitive rates on auto and home loans and credit cards as
well as free checking and savings accounts. SCCU provides a service
delivery network featuring nationwide ATMs, member service call
centers, 24/7 online access and secure mobile banking. The Credit
Union is committed to providing comprehensive financial protection
to its members with cost-effective, convenient products and
services. SCCU creates value in cooperative ownership through
honest people, trusted products and time valued. For more
information, visit SCCU.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230614120056/en/
Becky Frost (714) 784-5839 becky.frost@meridianlink.com
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