Alight Enhances Employees’ Ability to Find High-Quality Healthcare Providers Through Alight Worklife®
15 Junho 2023 - 3:34PM
Business Wire
Building on existing provider search capabilities, Alight’s
SmartSelect MD® uses patented technology to deliver a new,
decision-focused experience that brings quality and cost
transparency to participants
Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital
and technology services provider, today announced enhancements to
its next generation provider search engine, SmartSelect MD (SSMD),
that will further improve the Alight Worklife experience and
healthcare navigation capabilities for users. With SSMD, employees
can access personalized, provider recommendations for highly rated,
quality providers, with specific expertise associated with their
condition or needed procedure.
“People frequently face difficulties in finding new providers
due to out-of-date health plan directories and missing information,
as well as clinical and personal referrals that lead to less than
optimal patient outcomes,” said Bipin Mistry, Chief Medical Officer
at Alight. “To avoid costly mistakes, it is critical employees have
a trusted place to quickly identify the high-quality and affordable
options in their network. With SmartSelect MD’s enhancements
embedded on Alight Worklife, employees can easily leverage rich
market data and powerful algorithms to select providers that will
deliver the most value— better outcomes and increased savings.”
The SSMD methodology scores providers on their specific
expertise in treating the diagnosis or procedure being queried. For
instance, a search for an orthopedic surgeon who treats hip
replacements will be measured differently than a search for one
that performs arthroscopic surgery. Options are ranked by
leveraging algorithms, based on physician specialty, across five
data categories: clinical quality, relative experience,
appropriateness of care, patient experience, and cost.
In recent studies, Alight has found that on average, SSMD
delivers $441 in claims-based savings per provider recommendation.
Additionally, employees who leverage Alight’s Healthcare Navigation
support have cases that are 26% less costly overall—starting with a
provider recommendation—when compared to those without support.
Additional enhancements to SSMD help deliver a new,
decision-focused experience for employees by:
- Quickly identifying the quality providers with an
easy-to-understand overall score and badges denoting Elite,
Excellent, and Good providers.
- Promoting trust and action by bringing together the key
information that individuals evaluate when selecting a provider:
insurance coverage, clinical quality, patient ratings and
costs.
- Enabling easier selection with side-by-side provider
comparisons, the ability to share results with family or
caregivers, listing affiliated locations and proximity.
- Offering cost transparency for providers and facilities,
empowering employees and families to make more informed decisions
before receiving care.
- Extending personalized support across the
journey, when clients also leverage high-touch services from
Alight Health Pros and Medical Allies for their people.
To learn more about SSMD and Alight’s Healthcare Navigation
services available on Alight Worklife, visit Alight.com.
About Alight Solutions
Alight is a leading cloud-based human capital technology and
services provider that powers confident health, wealth and
wellbeing decisions for 36 million people and dependents. Our
Alight Worklife® platform combines data and analytics with a
simple, seamless user experience. Supported by our global delivery
capabilities, Alight Worklife is transforming the employee
experience for people around the world. With personalized,
data-driven health, wealth, pay and wellbeing insights, Alight
brings people the security of better outcomes and peace of mind
throughout life’s big moments and most important decisions. Learn
how Alight unlocks growth for organizations of all sizes at
alight.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230615573611/en/
Mariana Fischbach mariana.fischbach@alight.com
alight.com
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