Badger Technologies and Stop & Shop Stores Upgrade Marty the Robot at 300+ Locations to Improve Customer Shopping Experiences
18 Setembro 2023 - 9:45AM
Business Wire
Marty Now Monitors Real-Time Data to Improve
On-Shelf Product Availability and Price Accuracy, While Continuing
the Work to Keep Stores Safe and Clean
Badger Technologies, a product division of Jabil and pioneer in
retail automation, has teamed up with Stop & Shop, an Ahold
Delhaize USA company, to expand its use of Marty the Robot at more
than 300 Stop & Shop stores throughout the Northeast. The robot
now conducts product checks to help ensure greater on-shelf
availability for customers by alerting store associates when items
need re-stocking. In addition to flagging out-of-stocks, this
smarter version of Marty detects misplaced items while continuing
the usual task of spotting potential floor hazards and spills.
Badger Technologies® multipurpose autonomous robots were rolled out
at Stop & Shop stores starting in January 2019, representing
the grocery industry’s first large-scale rollout of in-store
robotics.
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Marty the Robot has been upgraded at 300+
Stop & Shop locations to automate regular product checks,
enabling associates to spend more time with customers. (Photo:
Business Wire)
“Marty has delivered tremendous value for us already in terms of
creating a safer in-store environment, and we’re excited to
announce these new automated shelf-scanning capabilities, which
will deliver even more value for customers and associates,” said
Gordon Reid, president of Stop & Shop. “With Marty’s new
ability to find and fix on-shelf product availability and to
confirm pricing information, associates can spend even more time
with shoppers.”
In addition to new in-store duties, Marty is taking on a bigger
role outside the store to support Stop & Shop’s “Feed it
Forward” initiatives to make a positive impact in the community.
Marty recently paid a visit to a young boy recovering from cancer
as part of Stop & Shop’s fundraising campaign for pediatric
cancer, and Marty will be out and about even more to help fight
hunger, honor members of the military, and end breast cancer as we
know it alongside the American Cancer Society. On September 22,
Marty will join Stop & Shop and the Boston Red Sox for a
special appearance at Fenway Park in honor of Hunger Action Month.
Together, these organizations are working to address food
insecurity among students through the Stop & Shop School Food
Pantry Program.
“Over the years, Stop & Shop has done a great job of
communicating the robot’s purpose, and Marty has gained a loyal
following among shoppers and community members of all ages,” said
William “BJ” Santiago, CEO of Badger Technologies. “The addition of
inventory, pricing, and trend data with the introduction of this
upgraded Marty reinforces Stop & Shop’s continuing dedication
to improving storewide efficiencies while creating long-lasting
value for customers.”
As part of Stop & Shop’s connected-customer strategy, the
new Marty utilizes computer-vision technology, AI-driven business
intelligence, and cloud-based analytics to improve the in-store
experience for shoppers. Real-time inventory tracking enables Stop
& Shop to expedite restocking and price corrections. Marty also
continues to monitor floor conditions and potentially mitigate risk
of slip-and-fall accidents. Equipped with multiple sensors, Marty
traverses store aisles while navigating without disrupting the
shopping experiences.
Retailers are integrating robots like Marty to improve
omnichannel shopping experiences. The ability to identify and
resolve product and price discrepancies quickly increases the
integrity of order fulfillment, warehouse, inventory, POS, and
e-commerce systems while boosting supplier forecasting and
planogram compliance. Moreover, having precise product locations
assists with e-commerce, online order picking, mobile shopping
apps, and curbside delivery. Equally important are dynamic updates
on buying trends and customer preferences to personalize shopping
experiences and increase store profitability.
For more information on Badger Technologies, please visit
https://www.badger-technologies.com/. For more information on Stop
& Shop’s community involvement, please visit:
https://stopandshop.com/pages/feed-it-forward.
About Badger Technologies
Badger Technologies is a product division of Jabil (NYSE: JBL),
a manufacturing solutions provider that delivers comprehensive
design, manufacturing, supply chain, and product management
services. A robotics pioneer, Badger Technologies has deployed more
than 650 robots that automate hazard detection, and resolve a host
of inventory and data disconnects to improve on-shelf product
availability, price integrity, store profitability, and shopping
experiences. As part of Jabil, Badger Technologies has access to
leading-edge retail automation technologies, innovative cloud
software and services, global supply chain management capabilities,
and world-class manufacturing services.
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Michael Kovacs Senior Director, Marketing, Jabil 1.408.427.1191
michael_kovacs@jabil.com
Jabil (NYSE:JBL)
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