Leading biopharmaceutical company taps AWS and
Accenture for technology modernization
At AWS re:Invent, Amazon Web Services, Inc. (AWS), an
Amazon.com, Inc. company (NASDAQ: AMZN), today announced it is
working with Accenture (NYSE: ACN) to help Merck (NYSE: MRK), known
as MSD outside of the U.S. and Canada, to move a substantial
portion of its IT infrastructure to AWS as part of the company’s
multiyear cloud migration.
As part of this initiative, Merck selected AWS as its preferred
cloud services provider and Accenture as its professional services
partner to transition core applications like SAP, machine learning
(ML), and data warehouses to AWS—enabling Merck to help accelerate
scientific research and discovery.
Merck has been working with AWS and Accenture since 2021 to help
transform its value chain and accelerate its cloud migrations
efforts. Merck is using the breadth and depth of AWS analytics and
artificial intelligence (AI) services for key initiatives across
its Research, Manufacturing, Human Health, and Animal Health
divisions, as well as its internal global support functions. For
example, Merck is using a manufacturing platform built on AWS to
help identify complex defects, such as cracks or the presence of
foreign particles, where there is limited training data and to
reduce false positives for rejected medicines. Merck used Amazon
SageMaker, a fully managed service to build, train, and deploy ML
models, to develop an inference pipeline for a manufacturing
platform known as HawkAVI that derives insights from terabytes of
inspection data from machines across manufacturing sites. This use
of generative AI and ML has enabled Merck to improve product
availability and yield, accelerate rapid root cause analysis, and
reduce false rejection rates, which leads to more availability of
its products.
Working in collaboration with Accenture, Merck also selected AWS
to strengthen its high-performance computing (HPC) capabilities to
accelerate therapeutic discovery. Through HPC on AWS and AWS
HealthOmics, a purpose-built service for biological insights and
automation, Merck can scale its protein model prediction and omics
analytical work and run HealthOmics managed workflows such as
AlphaFold to speed drug discovery. Merck also migrated all SAP
workloads to AWS—including SAP Business Warehouse, SAP HANA
Sidecar, and SAP Master Data Governance—to increase resilience and
adapt resourcing requirements to meet business demands.
To support business operations across the company, Merck’s cloud
modernization program drives training, diversity, and development
through a new operating model to improve the employee experience.
Merck also created an internal academy to upskill its employees on
cloud technologies including AWS services and to advance the
company’s technology transformation.
Moving forward, efficiencies achieved through the cloud
migration will also enable Merck to redirect resources to other
strategic programs. AWS and Accenture developed a systematic,
value-driven approach based on data from previously modernized
systems to track savings realized from rehosted, retired, or
modernized applications. This expansive framework enables the team
to point to any application and identify the precise savings
generated by an action. Merck has already used this framework to
free up significant IT operational savings that can support other
strategic initiatives.
“Merck’s goal is to ensure our medicines and vaccines reach
customers and patients faster while meeting our high-quality
standards. Our work with AWS and Accenture is helping us transform
the way we operate at every stage of the value chain—from
therapeutics discovery and development to delivery,” said Dave
Williams, executive vice president, chief information and digital
officer, Merck. “The true power of moving to AWS will come from our
ability to use technologies like generative AI to make more
data-driven decisions in support of patients.”
“Using machine learning and generative AI has the potential to
accelerate innovations and increase efficiencies, to drive
scientist and clinician productivity, and to streamline clinical
processes to enhance research, drug development, and scientific
breakthroughs,” said Dan Sheeran, general manager for Healthcare
and Life Sciences at AWS. “We look forward to building on our
long-standing relationship with Merck, helping them unlock the
potential of science and health data to reduce drug and clinical
development cycle times and increase the availability of its
medicines and vaccines globally.”
“Accenture’s work with AWS and Merck will drive lasting success
and the value gained will be greater for its employees and patients
worldwide. It’s a powerful experience when our work rewards us with
lives saved or patient outcomes improved,” said Jason Anderson, a
senior managing director with Accenture's Life Sciences industry
practice. “Merck’s rapid enterprise transformation is an example of
how the life sciences industry can respond to vast opportunities
ahead—by tapping into the strength of their ecosystem, anchoring a
cloud strategy to economic business cases, and adopting a talent
strategy aligned with growth.”
About Amazon Web Services
Since 2006, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud. AWS has been continually
expanding its services to support virtually any workload, and it
now has more than 240 fully featured services for compute, storage,
databases, networking, analytics, machine learning and artificial
intelligence (AI), Internet of Things (IoT), mobile, security,
hybrid, virtual and augmented reality (VR and AR), media, and
application development, deployment, and management from 102
Availability Zones within 32 geographic regions, with announced
plans for 15 more Availability Zones and five more AWS Regions in
Canada, Germany, Malaysia, New Zealand, and Thailand. Millions of
customers—including the fastest-growing startups, largest
enterprises, and leading government agencies—trust AWS to power
their infrastructure, become more agile, and lower costs. To learn
more about AWS, visit aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Amazon strives to
be Earth’s Most Customer-Centric Company, Earth’s Best Employer,
and Earth’s Safest Place to Work. Customer reviews, 1-Click
shopping, personalized recommendations, Prime, Fulfillment by
Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire
tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology,
Amazon Studios, and The Climate Pledge are some of the things
pioneered by Amazon. For more information, visit amazon.com/about
and follow @AmazonNews.
About Accenture
Accenture is a leading global professional services company that
helps the world’s leading businesses, governments and other
organizations build their digital core, optimize their operations,
accelerate revenue growth and enhance citizen services—creating
tangible value at speed and scale. We are a talent- and
innovation-led company with approximately 733,000 people serving
clients in more than 120 countries. Technology is at the core of
change today, and we are one of the world’s leaders in helping
drive that change, with strong ecosystem relationships. We combine
our strength in technology and leadership in cloud, data and AI
with unmatched industry experience, functional expertise and global
delivery capability. We are uniquely able to deliver tangible
outcomes because of our broad range of services, solutions and
assets across Strategy & Consulting, Technology, Operations,
Industry X and Song. These capabilities, together with our culture
of shared success and commitment to creating 360° value, enable us
to help our clients reinvent and build trusted, lasting
relationships. We measure our success by the 360° value we create
for our clients, each other, our shareholders, partners and
communities. Visit us at www.accenture.com.
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Accenture (NYSE:ACN)
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