ISG to Publish Reports on Vertical Industry Analytics
04 Março 2024 - 2:30PM
Business Wire
Upcoming ISG Provider Lens™ reports will
evaluate providers offering analytics services for supply chain,
retail and life sciences/healthcare
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study evaluating service providers that help enterprises maximize
benefits from analytics and AI to transform business processes.
The study results will be published in a series of three global
ISG Provider Lens™ reports: “Retail Analytics Services — Specialist
Providers” is scheduled to be released in July 2024, “Supply Chain
Analytics Services — Specialist Providers” in August 2024, and
“Life Sciences and Healthcare Services — Specialist Providers” in
September 2024.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
The three industries ISG is studying all are seeking to leverage
AI-driven analytics to achieve critical business outcomes.
Forward-looking CXOs are looking to build efficient, globally
connected supply chain networks, while retailers are undergoing an
analytics-led transformation to revolutionize customer experience
(CX). The life sciences and healthcare industry, meanwhile, is
looking to use advanced technologies to bolster R&D and improve
the entire value chain, including drug discovery, clinical
development, clinical trials and patient outcomes.
"Enterprises need help from service providers to maximize the
benefits of advanced analytics and AI to streamline business
processes and improve results,” said Jan Erik Aase, partner and
global leader, ISG Provider Lens Research. “For their part, service
providers are leveraging advanced technologies, including big data,
GenAI, ML, natural language processing (NLP), deep learning and
more.”
ISG has distributed surveys to more than 20 Supply Chain
Analytics service providers, more than 30 Retail Analytics service
providers and more than 40 Life Sciences and Healthcare Analytics
service providers. Working in collaboration with ISG’s global
advisors, the research team will produce comprehensive reports,
each containing one quadrant, representing the vertical analytics
services the typical enterprise is buying, based on ISG’s
experience working with its clients. The reports and quadrants
are:
- Retail Analytics Services — Specialist Providers,
evaluating companies offering services to help clients increase
operational agility and reduce costs by ingesting large volumes of
customer data across sources such as point-of-sale devices, store
visits and email marketing, and applying advanced AI, ML, and deep
learning models.
- Supply Chain Analytics Services — Specialist Providers,
assessing companies offering AI and analytics services to integrate
scientific methods with business context for enterprise clients,
covering supply chain control, operations, monitoring, shipping,
logistics, transportation, inventory, warehousing, distribution and
other areas.
- Life Sciences and Healthcare Analytics Services — Specialist
Providers, covering companies offering services to accelerate
scientific innovation and hasten therapy delivery by ingesting
highly compliant clinical and drug research data and applying
advanced AI, ML and deep learning algorithms and models.
ISG analyst Manav Sachdeva will serve as the principal author of
the reports.
A list of identified providers and vendors and further details
on the study are available in digital brochures for the retail
analytics report, the supply chain analytics report and the life
sciences and healthcare analytics report. Companies not listed as
analytics services providers for any of the three industries can
contact ISG and ask to be included in the study.
All 2024 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240304734164/en/
Press Contacts: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Julianna Sheridan, Matter Communications
for ISG +1 978-518-4520 isg@matternow.com
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