Microsoft is experiencing a period of growth
and innovation in the burgeoning Mexican cloud market, ISG Provider
Lens™ report says
Buoyed by the steady migration of systems to online and remote
access environments, Microsoft’s Azure is rapidly extending its
reach in the Mexico cloud market, according to a new research
report published today by Information Services Group (ISG) (Nasdaq:
III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
Mexico finds the Azure platform is recording growth superior to
that of other cloud computing services in the country. The main
reasons cited are the constant development of new resources and
tools for the platform as well as Microsoft's increased
competitiveness in a hotly contested market, the ISG report
says.
“The Azure managed services market in Mexico is witnessing rapid
growth,” said Bill Huber, partner, Digital Platforms and Solutions,
for ISG. “An increasing number of cloud service providers are
investing in resources and training and seeking the Azure Expert
MSP seal as proof of their ability to comply with the highest
standards of managed services.”
Sparked by a stepped-up need to reduce costs while responding to
a growing customer demand originally brought on by the pandemic,
Mexican companies are looking for solutions that increase
productivity and improve interoperability, the ISG report says.
Microsoft 365, a suite of cloud productivity applications, helps
companies reduce operational and infrastructural costs and increase
efficiency and collaboration among teams, while offering security
and compliance resources, the ISG report says. It includes
Microsoft Teams, a collaboration tool that enables real-time work
while providing artificial intelligence and data analysis to aid
companies in making more informed decisions, the report says.
With the growth of the software-as-a-service market in Mexico,
SAP on Azure, a solution that allows companies to execute SAP
applications in the Microsoft cloud, has become an attractive
option for reducing costs while increasing efficiency and
collaboration, the ISG report says. High-performance providers
offer migration services for the SAP S/4HANA platform, ensuring
compatibility and visibility in the new architecture and providing
strategic recommendations to optimize performance in the cloud, the
report says.
The Mexican market is increasingly adopting the RISE with SAP
proposal, which allows companies to acquire cloud infrastructure,
applications, integration services and support for SAP
implementations under a single contract. RISE is spurring a growing
number of new implementations and migrations to the Azure cloud,
ISG says.
“Enterprises in Mexico are turning to cloud computing services
to aid their digital transformation and make it easier to adopt
innovative technologies,” said Jan Erik Aase, partner and global
leader, ISG Provider Lens Research. “The flexibility and
scalability of cloud services have allowed these companies to
innovate and scale more efficiently.”
The report also examines how the Microsoft partner ecosystem in
Mexico has proactively responded to the introduction of generative
AI.
For more insights into the Microsoft cloud ecosystem challenges
facing enterprises in Mexico, including dealing with skills
shortages and responding to immediate technology demands, and ISG’s
advice for addressing them, see the ISG Provider Lens™ Focal Points
briefing here.
The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
Mexico evaluates the capabilities of 28 providers across five
quadrants: Managed Services for Azure, Microsoft 365 Services, SAP
on Azure Services, Power Platform Services and Generative AI
Services for the Microsoft Clouds.
The report names Accenture and DXC Technology as Leaders in all
five quadrants, while Softtek and SoftwareONE are named as Leaders
in three quadrants each. Ingram Micro, Logicalis and Telefónica
Tech are named as Leaders in two quadrants each, while AlfaPeople,
bSide, IBM and NEORIS are named as Leaders in one quadrant
each.
In addition, Readymind, SoftwareONE and TCS are named as Rising
Stars — companies with a “promising portfolio” and “high future
potential” by ISG’s definition — in one quadrant each.
In the area of customer experience, Bechtle is named the global
ISG CX Star Performer for 2024 among Microsoft cloud ecosystem
providers. Bechtle earned the highest customer satisfaction scores
in ISG's Voice of the Customer survey, part of the ISG Star of
Excellence™ program, the premier quality recognition for the
technology and business services industry.
The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for
Mexico is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240523822398/en/
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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