New solution enables “Transformation without
Disruption” by combining ServiceNow’s AI Platform with Rimini
Street’s proven enterprise software support without the costs of
mandatory upgrades, migrations or re-platforming
ServiceNow (NYSE: NOW), the AI platform for business
transformation, and Rimini Street (NASDAQ: RMNI), a global provider
of end-to-end enterprise software support and innovation solutions,
today announced an expanded partnership that enables organizations
to unlock value in existing ERPs and enterprise applications to
fund new innovation and growth. The new solution combines the power
of the single architecture, single data model of ServiceNow with
Rimini Street’s proven enterprise software support, in order to
accelerate customer innovation across procurement, finance, supply
chain, HR, customer service and IT.
According to Gartner ® research, ERP leaders should “adopt an
ERP approach that will enable a promising automated business
strategy by challenging the old beliefs that led organizations to
the current static and monolithic ERP architectures.” 1
Yet, until now, companies faced two undesirable choices with
their existing ERP: “rip and replace,” which involves costly and
risky multi-year migrations with an unknown return, or “lift and
shift,” which minimizes some infrastructure costs, but limits
innovation and change.
The new enterprise software model from Rimini Street and
ServiceNow can produce significant and immediate savings that fuel
net-new innovation, unmatched user experiences and AI-driven
productivity gains, in weeks to months, not years, with the
ServiceNow platform.
“Twentieth century systems have created a mess of complexity
that hinders 21st century innovation,” said Bill McDermott,
chairman and chief executive officer at ServiceNow. “ServiceNow’s
partnership with Rimini Street gives customers a more unified,
intelligent platform to maximize their existing software
investments, for faster paths to transformation. Together, we are
enabling a brighter future where technology unlocks unprecedented
potential.”
“We are excited to bring organizations this new enterprise
software model that enables maximized ROI on their current
enterprise software investments, integrates disconnected and siloed
landscapes of enterprise software and frees up funding for
innovation,” said Seth Ravin, chairman and chief executive officer
at Rimini Street. “This new partnership truly brings together the
best of ServiceNow innovation and Rimini Street enterprise software
support capabilities to solve this common – but complex – IT
challenge.”
Turn-key Solution for Transformation without
Disruption
The new solution is designed to help organizations from business
case to deployment to value realization, including:
- ServiceNow AI platform for business transformation to
transform ERP: ServiceNow provides industry-leading
modernization capabilities through the Now Platform, enabling
organizations to improve productivity and maximize business
outcomes and deliver modern, consumer-like experiences to all
users. Rimini Street will design, deploy and manage the Now
Platform as an innovation layer for ERP customers with its
experienced and certified ServiceNow team, funded by efficiencies
and savings through Rimini Street’s support and management of the
existing enterprise software foundation.
- Rimini Support™ to optimize and extend the life of current
enterprise software: Replaces software vendor maintenance of
traditional perpetually licensed software with third-party support,
providing significant annual support fee savings, improved service
levels, full coverage for customizations and no required upgrades
or migrations for a minimum of 15 years.
- Rimini Manage™ for robust application management:
Manages and runs both traditional on-premises licensed software and
SaaS applications, either by itself or in combination with vendor
replacement third-party support. Rimini Manage relieves the IT
department from the day-to-day software operating and support tasks
to enable focus on driving innovation and value for the
enterprise.
“It is imperative that enterprises accelerate AI innovation,
digital transformation and workflow automation without being slowed
by the complexity and cost burden of upgrading or migrating
existing enterprise software,” said R “Ray” Wang, principal analyst
at Constellation Research. “Customers seek a comprehensive,
all-in-one optimization and innovation solution that can accelerate
and improve productivity, increase profitability and enhance
competitive advantage.”
1 Gartner, Predicts 2024: ERP Evolves Planning With Automation
and AI, Denis Torii, 5 April 2024
GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally and is
used herein with permission. All rights reserved.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move
with the pace of innovation to help customers transform
organizations across every industry while upholding a trustworthy,
human centered approach to deploying our products and services at
scale. Our AI platform for business transformation connects people,
processes, data, and devices to increase productivity and maximize
business outcomes. For more information, visit:
www.servicenow.com.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support and
innovation solutions and the leading third-party support provider
for Oracle, SAP and VMware software. The Company offers a
comprehensive portfolio of unified solutions to run, manage,
support, customize, configure, connect, protect, monitor, and
optimize enterprise application, database, and technology software.
The Company has signed thousands of contracts with Fortune Global
100, Fortune 500, midmarket, public sector and government
organizations who selected Rimini Street as their trusted, proven
mission-critical enterprise software solutions provider and
achieved better operational outcomes, realized billions of US
dollars in savings and funded AI and other innovation investments.
For more information, visit: www.riministreet.com.
Forward Looking Statements
This press release contains “forward looking statements” about
the expectations, beliefs, plans, and intentions relating to an
expanded partnership between ServiceNow and Rimini Street. Such
statements include statements regarding future product capabilities
and offerings and expected benefits to ServiceNow. Forward-looking
statements are subject to known and unknown risks and uncertainties
and are based on potentially inaccurate assumptions that could
cause actual results to differ materially from those expected or
implied by the forward-looking statements. If any such risks or
uncertainties materialize or if any of the assumptions prove
incorrect, ServiceNow’s results could differ materially from the
results expressed or implied by the forward-looking statements
made. ServiceNow undertakes no obligation, and does not intend, to
update the forward-looking statements. Factors that may cause
actual results to differ materially from those in any
forward-looking statements include: (i) delays and unexpected
difficulties and expenses in executing the product capabilities and
offerings, (ii) changes in the regulatory landscape related to AI
and (iii) uncertainty as to whether sales will justify the
investments in the product capabilities and offerings. Further
information on factors that could affect ServiceNow’s financial and
other results is included in the filings ServiceNow makes with the
Securities and Exchange Commission from time to time.
© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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version on businesswire.com: https://www.businesswire.com/news/home/20241023412490/en/
Caroline Parkinson press@servicenow.com
Janet Ravin pr@riministreet.com
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