Leading private steel manufacturer gains
competitive edge by redirecting savings and IT resources towards
its Industry 4.0 initiatives
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support and innovation solutions,
the leading third-party support provider for Oracle, SAP and VMware
software, today announced that Gunung Raja Paksi (GRP) has selected
Rimini Support™ for S/4HANA to provide comprehensive, proven
support for its mission-critical system. This strategic move for
the leading Indonesian private steel manufacturer has enabled the
funding and staffing of its smart factory project as part of its
larger Industry 4.0 initiatives.
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GRP Partners with Rimini Street to
Support its S/4HANA Systems and Smart Factory Project (Graphic:
Business Wire)
Ivan Widjaksono, head of digital transformation at GRP, shared,
“With Rimini Street fully supporting our SAP systems, my team can
focus 100% on realizing our Industry 4.0 vision. It’s more than the
cost savings they provide, which of course is hugely beneficial to
funding our projects, but knowing that we have top-tier SAP support
experts on our side at every minute of every day, allows us to
direct our attention towards projects that keep us on the
competitive forefront.”
“GRP represents the broader manufacturing industry that sees
Industry 4.0 as an opportunity to run more efficiently and gain a
competitive edge. However, getting there requires finding ways to
convert OPEX savings into CAPEX investments to implement
hyper-automation solutions such as artificial intelligence (AI) and
robotic process automations (RPAs),” said Michael Cortesio, Rimini
Street's vice president of manufacturing and industry solutions.
“And Rimini Street has a long history of partnering with
manufacturing companies to not only fund innovation, but to also
deliver strategic advice and expertise on the road to modernization
as a trusted partner.”
Rimini Support for SAP: Better, Faster, More Comprehensive
Support for Less
For GRP, SAP is the backbone system that collects and governs
its floor data. A highly customized system, it pushes the collected
data to an AI system that provides analytical reporting, helping to
visualize the SAP data with predictive analysis and speed up the
decision-making processes.
“Data is everything when it comes to AI. Making sure we have SAP
data collection running full-speed is essential to our operations,
as the results can help us make fast, on-the-spot and long-term
strategic decisions that impact production, cost, profitability,
resource planning and more,” said Widjaksono. “We needed a trusted
support partner that appreciates the criticality of our S/4HANA
systems and its connectivity to the systems that fuel our
operations, including the customizations we’ve made to the core.
Compared to the vendor and other competitors, Rimini Street was a
standout choice.”
The move to Rimini Street came with a multitude of benefits for
the manufacturer including:
- Direct access to a named, dedicated Primary Support Engineer
(PSE) backed by the expertise and knowledge of hundreds of
engineers across the globe
- Industry-leading SLAs with a guarantee of 10-minute response
time for priority cases, with an average response time of less than
2-minutes for both P1 and P2 tickets
- Savings of 50% on annual support fees and up to 90% on total
support costs
“We’re a manufacturer running 24 hours a day, so our SAP must be
running 24 hours a day also. Rimini Street makes that possible,”
said Widjaksono.
Rimini Street: A Snowball of Savings and Innovation
GRP, on a mission to reduce costs, achieve operational
efficiencies and grow the business, views digital transformation as
its answer.
“By having the right information at your fingertips, and not
siloed, we can be agile in our decision-making which helps us with
growth and profitability,” said Widjaksono.
He refers to Rimini Street as a “snowball of savings and
innovation” that allows companies to take the initial savings
achieved by choosing Rimini Street and reinvest the funds towards
innovation projects that help save even more money.
“If we would have signed on with Rimini Street earlier, we could
have accelerated our digital transformation projects. I recommend
all business leaders connect with Rimini Street as soon as possible
and learn how to partner together to achieve your business
objectives,” advised Widjaksono.
Learn more about GRP’s story of innovation in partnership with
Rimini Street here.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support and
innovation solutions and the leading third-party support provider
for Oracle, SAP and VMware software. The Company offers a
comprehensive portfolio of unified solutions to run, manage,
support, customize, configure, connect, protect, monitor, and
optimize enterprise application, database, and technology software.
The Company has signed thousands of contracts with Fortune Global
100, Fortune 500, midmarket, public sector and government
organizations who selected Rimini Street as their trusted, proven
mission-critical enterprise software solutions provider and
achieved better operational outcomes, realized billions of US
dollars in savings and funded AI and other innovation
investments.
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version on businesswire.com: https://www.businesswire.com/news/home/20241112444278/en/
Janet Ravin VP, Global Communications Rimini Street, Inc. +1 702
285-3532 pr@riministreet.com
Rimini Street (NASDAQ:RMNI)
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