Rio Tinto releases findings of external Progress Review on workplace culture
19 Novembro 2024 - 9:00PM
Business Wire
Rio Tinto today published the findings of an independent,
external Progress Review on its work to deliver sustained workplace
cultural change across its global operations.
Two years into a long-term cultural change program, the review
found that progress is being made with promising signs of improved
culture, innovation, and performance. However, it revealed mixed
results, with concerning behaviours persisting in some areas and
requiring sustained attention to address effectively.
Rio Tinto Chief Executive Jakob Stausholm said: “People are
still experiencing behaviours and attitudes in our company that are
unacceptable and harmful. I am greatly troubled by this and
sincerely apologise on behalf of our leadership team to anyone
affected. I want to thank everyone across our business who has
shown the courage to speak up, as your honesty will guide our
ongoing efforts to become an organisation where every day is safe,
respectful, and productive for everyone.
“I am proud and greatly encouraged by the genuine effort across
Rio Tinto to change and to make Everyday Respect part of our daily
conversations, and by the fact that this Progress Review shows the
majority of our people believe we are heading in the right
direction. The review also shows that while progress is being made,
achieving the sustained change we want to see in our culture will
require ongoing focus and effort. My message today is that we will
stay the course.”
The Progress Review was conducted by former Australian Sex
Discrimination Commissioner Elizabeth Broderick, who undertook the
Everyday Respect review of workplace culture that Rio Tinto
publicly released in 2022. It found that Rio Tinto's response to
the Everyday Respect Report is gaining momentum throughout the
company and has established a solid foundation for building a more
diverse workforce and inclusive culture.
Elizabeth Broderick said: “I applaud Rio Tinto’s continued
leadership and commitment to transparency in driving cultural
change. This is a significant undertaking in a global company with
a growing and dynamic workforce, diverse roles and complex working
environments.
“Two years on, the progress is evident and there is an ongoing
commitment to this work. I am not surprised to see some areas where
results haven’t improved, this is a normal part of the cultural
change process. With sustained focus from Rio Tinto, we should
expect to see the positive change spread over time.”
Findings of the Progress Review include:
- The 26 recommendations outlined in the 2022 Everyday Respect
Report have been largely implemented, with longer-term actions,
such as continued investment in facilities, ongoing.
- People continue to experience harmful behaviours at Rio Tinto’s
workplaces (see below for more details)
- Around half of survey respondents reported a perceived
improvement in relation to bullying (50%), sexual harassment (47%)
and racism (46%), compared to 8% who thought bullying had become
worse, 2% who thought sexual harassment had become worse and 4% who
thought racism was worse. A majority of respondents expressed
confidence the company will make a meaningful difference in these
areas in coming years.
- People are more empowered to speak up and Everyday Respect is
now widely considered a normal conversation within the company,
which is a critical step for culture change.
- The survey data in this Progress Review is a lagging indicator,
suggesting that the full benefit of the changes made in this time
are yet to be fully experienced by the Rio Tinto workforce.
While recognising this progress and the clear commitment of many
of Rio Tinto’s people and leaders to create a safer, more inclusive
and respectful organisation, the study showed that people continued
to experience harmful behaviours in Rio Tinto’s workplaces over the
past year, including:
- Eight people reported experiencing actual or attempted sexual
assault or rape, compared to five people in 2021. Thirty-two people
reported experiencing pressure or requests for sex or sexual acts,
compared to 37 people in 2021. The majority of people in both cases
were women.
- 7% of respondents reported experiencing sexual harassment (the
same as in 2021).
- 39% of respondents reported experiencing bullying (compared to
31% in 2021)
- 7% of respondents reported experiencing racism (the same number
as in 2021, when comparing racism behaviours to those included in
the 2021 survey).
Building on the 26 Everyday Respect recommendations, and guided
by the insight from the Progress Review, Rio Tinto has shaped the
next stage of its plan to further embed existing interventions and
accelerate change focused around three priority areas: equipping
frontline leaders to drive change, building buy-in for change
across all areas of our workforce and securing and retaining
diverse talent.
Key actions include:
- Integrating ongoing listening to business processes
through four Employee Resource Groups (doubling to eight early in
2025) and more than 20 Village Councils; and through our
twice-yearly People Survey.
- Further embedding our new performance management process
by linking career progression and remuneration to how people behave
according to our “Values in Action” framework, equally to what they
have achieve.
- Deepening people leadership capability, with all
operational leaders and site leadership teams to undertake Values,
Mindsets and Behaviours training by the end of 2026.
- Driving sustainable improvements in workforce diversity,
with progress on gender balance linked to end of year bonuses to
drive sustainable year on year improvement.
- Accelerating cultural inclusion activities, including
extending our Cultural Connections Program from Australia, where
employees have already benefitted by deepening their understanding
of Indigenous history and culture, to Canada in 2025.
- Further education about harmful behaviours including
sexual harassment, bullying and racism, with more than 90% of Rio
Tinto employees and contractors to complete redesigned mandatory
Code of Conduct training, in line with Everyday Respect, by the end
of 2025.
- The communication of case studies of harmful behaviour
to encourage discussion and learning will be widened, through the
roll out of ‘Purple Banners’ - a communications tool developed in
Iron Ore that is modelled on the sharing of safety incidents.
- Further improvement to the reporting and resolution
process for people experiencing harmful behaviours, including
reducing timeframes and increasing transparency.
- Inclusion of all contractors for relevant Everyday
Respect training and listening programs, where practical.
- Further facility upgrades through building on our
investment to date to improve facilities at sites, with further
significant investment planned, alongside publishing clear
principles in facilities design and requirements in line with our
Code of Conduct.
Over 11,600 individual contributions of experiences, views and
insights were made to the Progress Review process. This extensive
feedback was gathered through multiple channels: a comprehensive
online survey reaching 10,000 participants, listening sessions -
both virtual and in-person - involving more than 1,300 people, and
more than 340 detailed written submissions. To gain firsthand
perspectives and ensure a truly global assessment, researchers
conducted on-site visits to Rio Tinto's operations around the
world, including diverse locations in Mongolia, Canada, USA, New
Zealand and Australia.
The full Progress Review report can be viewed here.
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