Parker's Kitchen Continues to Elevate the Customer Experience with NCR Voyix Self-Checkout Technology
10 Fevereiro 2025 - 11:00AM
Business Wire
Parker’s Kitchen, an award-winning convenience store chain with
more than 94 locations in Georgia and South Carolina, has selected
NCR Voyix Corporation (NYSE: VYX), a leading global provider of
digital commerce solutions, to enhance its customer experience with
state-of-the-art self-checkout technology. By working with the top
supplier of self-checkout solutions globally, Parker’s Kitchen is
redefining convenience, speed and efficiency to enhance customer
service.
Parker’s Kitchen, which offers Southern-inspired food,
high-quality products and superior customer service, is using NCR
Voyix self-checkout technology at 62 sites with plans to expand to
more locations in the coming years.
“NCR Voyix self-checkout has allowed Parker’s Kitchen to
optimize the guest shopping experience, especially during peak
shopping times,” said Scott Smith, Senior Director of IT at
Parker’s Kitchen. “Our team members can assist three customers at
once, rather than one, resulting in faster checkout times and more
efficient service.”
Some of the benefits of adding NCR Voyix self-checkout to
Parker’s Kitchen include:
- Enhanced speed and efficiency – Allowing customers to complete
their transactions quickly and independently.
- Easy to use – A user experience that is familiar to
guests.
- Multiple payment options – Ensuring all customers can transact
at the self-checkout as they wish.
- Seamless integration – Integrating easily into the company’s
existing infrastructure, without disruption to the store flow.
- Store team efficiency – Enabling team members to monitor and
assist several customers simultaneously.
“Parker’s Kitchen is redefining what convenience fuel retail
looks like,” said Eric Schoch, Executive Vice President and
President of Retail at NCR Voyix. “Parker’s is fulfilling consumer
demand for things like fresh food, a robust beverage selection and
elevated quick gifts, all while deploying technology to create a
frictionless experience. The addition of our self-checkout
technology will further help Parker’s Kitchen meet customer needs
and optimize operations.”
Discover how NCR Voyix is shaping the future of retail
technology, helping retailers leave complexity behind and run the
store seamlessly.
About NCR Voyix
NCR Voyix Corporation (NYSE: VYX) is a leading global provider
of digital commerce solutions for the retail and restaurant
industries. NCR Voyix transforms retail stores and restaurant
systems through experiences with comprehensive, platform-led SaaS
and services capabilities. NCR Voyix is headquartered in Atlanta,
Georgia, with customers in more than 30 countries across the
globe.
About Parker’s Kitchen:
Honored as the Convenience Store Decisions Chain of the Year,
Parker’s Kitchen is strategically redefining the nation’s
convenience store industry, offering customers high-quality
products, freshly prepared food and superior customer service at
retail stores throughout Georgia and South Carolina. Proudly
headquartered in Savannah, Georgia, the company has a commitment to
exceeding customer expectations and has repeatedly been recognized
as one of the nation’s leading convenience store and foodservice
companies. Included on the Inc. 5000 list of the fastest growing
companies in America seven times, Parker’s Kitchen serves
world-famous hand-breaded Southern Fried Chicken Tenders as well as
made-from-scratch mac ‘n’ cheese, a breakfast bar and daily
specials. The popular Parker’s Rewards loyalty program, which
includes more than 300,000 members, has saved Parker’s Kitchen
customers more than $15 million to date. Learn more:
parkerskitchen.com.
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