Encompass to Manage Supply of Technology Components for Select Intel Computers
10 Janeiro 2023 - 08:17AM
Encompass Supply Chain Solutions, a leading provider of replacement
parts and supply chain services for a diverse range of product
brands, today announced it has finalized an agreement to manage NUC
parts for Intel, one of the world’s foremost technology processing
Under the deal, Encompass will serve as a master distributor of
components used for the repair of Intel NUC personal computers. NUC
(Next Unit of Computing) is a small form factor device or compute
element, which contains everything a standard PC does: processor,
memory, SSD, LAN or WiFi, as well as support for integrated and
discrete graphics options.
Encompass will manage Intel NUC product parts forecasting,
purchasing, warehousing, distribution and customer service for both
warranty and non-warranty repairs. Components will be available for
purchase through the supplier’s ecommerce site encompass.com.
“Partnering with Intel further reinforces Encompass’ strength in
the computing vertical,” said Robert Coolidge, Encompass president
and CEO. “The experience and capabilities we have gained supporting
other top technology brands will be ideally suited for the Intel
Encompass will supply Intel NUC components primarily to end
users, as well as business entities, from its distribution centers
in seven states. The supplier is obligated to achieve specific
performance metrics, such as fill rates, ecommerce uptime, call
center availability, turnaround time and others. Encompass
rigorously tracks all key program activity and continually delivers
comprehensive reporting to clients.
“We are delighted to be working with Encompass to deliver spare
parts support services to our customer base. This will add a new
level of repairability to our products,” said Brian McCarson, vice
president and general manager of the Intel NUC Group.
About IntelIntel (Nasdaq: INTC) is an industry
leader, creating world-changing technology that enables global
progress and enriches lives. Inspired by Moore’s Law, we
continuously work to advance the design and manufacturing of
semiconductors to help address our customers’ greatest challenges.
By embedding intelligence in the cloud, network, edge and every
kind of computing device, we unleash the potential of data to
transform business and society for the better. To learn more about
Intel’s innovations, go to newsroom.intel.com and intel.com.
About Encompass Supply Chain SolutionsFormed in
1953, Encompass is one of the country’s largest suppliers of repair
parts and accessories for products throughout the home. Encompass
also offers complete parts supply chain management, 3PL, depot
repair and reverse logistics service. In addition to consumers, we
support an array of B2B customers, including manufacturers,
multi-family property management, warranty providers, service
networks, independent dealers and retailers.
In 2022, Encompass was acquired by Parts
Town to expand its residential parts division. For more
information, please visit solutions.encompass.com and
follow us on LinkedIn, Facebook and YouTube.
Director of Marketing & Communications
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