Pushpay’s 2023 State of Technology Report Reveals Hybrid Church Is Here to Stay
01 Março 2023 - 11:00AM
Pushpay (NZSX:PPH, ASX:PPH, 'Pushpay' or 'the Company'), the
leading payments and engagement solutions provider for faith-based
and non-profit sectors, today released its 2023 State of Church
Technology report, an annual benchmark study that surfaces digital
trends in the Church. Insights reveal priorities, concerns, and
expectations of church leaders, so ministry leaders can explore the
latest digital trends and see data-driven insights about the future
of church technology.
Digital solutions undoubtedly play a
significant role in the Church today, with 94 percent indicating
technology is important to helping them achieve their mission.
Moreso, findings show church leaders are working to refine their
technology toolkits and are more informed decision makers when it
comes to selecting the right solutions to inspire community and
connection, all while streamlining ministry management. In fact,
more than half of churches (53%) consider themselves progressive
when it comes to technology adoption and usage today.
“Most of the time we hear about how the church is resistant to
change and to the modernization of technology. Though there is a
lot of truth to this, it is only one part of the story,” said Erwin
Raphael McManus, author and Founder at Mosaic Church in California.
“Throughout history the church has been at the epicenter of
technological change and advancement. This report shows us just how
important technology can be to the Church and its mission.”
The research, which was commissioned
by Pushpay, was fielded in September and October 2022. It captures
insights from nearly 2,200 technology decision makers and
influencers from churches across the United States—all varying in
size, geographic locations, and denominations. Key trends and
findings include:
- Hybrid church is here to
stay: 89% of churches indicate they are currently hybrid,
offering both in-person and online services. 81% plan to continue
doing so in the future. Only 10% reported they currently offer
in-person only services.
- Custom streaming tools are
the way of the future: 91% of churches currently use
social media for livestreaming, yet only 47% plan on using social
media for livestreaming in the future. This indicates an increased
reliance on customer video players, embeds and specialized
technology in the future.
- Church-specific tools are on
the rise: 86% of church leaders report they do not want
more technology tools. As churches aim to reduce waste, leaders are
signaling they want consolidated, integrated and purpose-built
solutions. Church management software (ChMS) and donor management
software is more in-demand than ever, with adoption increasing
significantly this year to 89%. Nearly half (45%) of churches
indicate they currently use 5-9 different digital tools, which is
steady from last year.
- Increased awareness of
digital security: More church leaders than ever are
starting to become more conscious and vocal about digital
security—10% more churches from last year are communicating
information about IT and data privacy to their congregation.
- Eager to explore emerging
tech: Only 8% of churches currently offer church in the
Metaverse, but 25% said they plan to offer options in the Metaverse
a year from now. 48% of respondents also indicated that tools in
multiple languages would be strategically important for them in the
next two to three years, as well as marketing through geotargeting
(47%).
“The enthusiasm for digital remains as
technology helps the Church increase flexibility, adaptability, and
reach in ministry,” said Molly Matthews, Pushpay CEO. “We are
seeing an exciting shift in the faith sector as church leaders are
becoming more tech savvy and eager to explore new approaches to
engagement in a digital era.”
As the Church navigates a
post-pandemic world and ongoing economic pressures, budget
constraints remain the biggest challenge to prioritizing new
technology purchases, with the majority of churches (58%)
allocating 10 percent or less of their annual budget to technology
spend. Other top barriers include staffing, implementation, ease of
use, and support.
In the coming weeks, Pushpay will also
be releasing a targeted report for large churches (weekly
attendance of 1,100+), mid-sized churches (weekly attendance of
200-1,099), and a report that captures digital trends in the
Catholic Church specifically. To view and download the full report
visit the Pushpay blog, or www.pushpay.com.
About Pushpay Pushpay
provides a donor management system, including donor tools, finance
tools and a custom community app, a church management system
(ChMS), and video streaming solutions to the faith sector,
non-profit organizations and education providers located
predominantly in the United States (US) and other jurisdictions.
Our leading solutions simplify engagement, payments and
administration, enabling our Customers to increase participation
and build stronger relationships with their communities. Pushpay is
an award-winning company. For more information visit
www.pushpay.com/investors/awards.
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/a1caa5ec-5c3d-488d-8da3-d22313902676
US Media / PR
Contact: Chelsea Looney PR@pushpay.com
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