Sopheon Announces Integration With Pendo’s Product Experience Platform
01 Agosto 2023 - 10:00AM
Sopheon, the InnovationOps software company, today announced that
Acclaim Products has integrated with Pendo, the all-in-one product
experience platform. This powerful combination produces
unparalleled insights and metrics into user experiences, which
allows innovators to better understand and serve customers.
Pendo is the industry’s most comprehensive product experience
platform. Featuring powerful software usage analytics along with
in-app guidance and user feedback capabilities, Pendo enables even
non-technical teams to deliver better product experiences to their
customers or employees. It tracks user engagement data and helps
product managers make decisions on where to invest time and effort
to improve products.
“R&D teams need a complete picture of what users want, what
they do, and how they feel in order to prioritize product
improvements—customer feedback isn’t enough,” said Todd Olson, CEO
and co-founder of Pendo. “With access to product usage data, teams
can see how users are interacting with a product and get to a
starting point for where to make improvements. The integration with
Acclaim Products will provide Sopheon customers deep insights into
how users are interacting with their products and drive data-driven
decisions to improve their products.”
Pendo user engagement data will now be imported automatically
into Acclaim Products, updating the key performance indicators
(KPIs) and, if applicable, also updating a product’s health score.
In addition to the integration with Pendo, Acclaim Products also
integrates with Google Analytics. These capabilities provide
companies with a more comprehensive view of success progress and
helps product managers make informed decisions and drive
growth.
“By understanding how customers interact with a product,
businesses can make better data-informed decisions,” said Greg
Coticchia, CEO of Sopheon. “With user engagement data from Pendo
and Google Analytics integrated directly into Acclaim Products,
Sopheon users can now track and monitor historic user engagement
data. This capability enables organizations to identify areas for
improvement and make data-driven decisions that enhance the overall
user experience.”
Sopheon’s software offerings support InnovationOps thinking and
principles that help organizations with discovery management,
product management, project management, portfolio management, and
governance. Acclaim Products makes it possible to manage products
throughout the entire life cycle by tracking product health,
prioritizing trade-offs, informing stakeholders, and making
decisions without having to spend hours cobbling information
together. Acclaim Products is available for a free trial.
To learn more about how Sopheon empowers executives, leaders,
and team members involved with innovation and product development
to embrace change, visit our website at www.sopheon.com.
About Pendo
Pendo’s mission is to elevate the world’s experience with
software. Pendo’s product experience platform allows companies to
make product intelligence actionable with speed and scale, giving
rise to a new generation of companies that put product at the
center of everything. Pendo customers include the world’s leading
companies, including Verizon, Morgan Stanley, LabCorp, OpenTable,
Salesforce, and Zendesk. Through Mind the Product and customer
communities, sponsored events, and a podcast, Pendo aims to support
the success of product and digital leaders everywhere. Pendo is
headquartered in Raleigh, North Carolina, and has offices around
the world. For more information, visit: www.pendo.io.
About Sopheon
Sopheon (LON:SPE) empowers organizations to change the world
while achieving exceptional long-term revenue growth and
profitability. By operationalizing the entire innovation life
cycle, Accolade® and Acclaim™ software and expertise enable
innovation, product, and project professionals to accomplish the
full range of InnovationOps tasks to drive innovation at scale.
Sopheon’s industry leadership was highlighted in the comprehensive
MarketsandMarkets™ report on the Innovation Management market, in
which Sopheon was listed in the “Stars” category, the highest
recognition. Sopheon’s solutions have been implemented by hundreds
of blue-chip customers with over 137,000 users in 50 countries.
Sopheon is listed on the AIM Market of the London Stock
Exchange.
Accolade® and Acclaim™ are trademarks of Sopheon plc.
Media ContactSopheonHeather MacIntoshEmail:
Heather.MacIntosh@sopheon.com
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