Alaska Airlines and Horizon Air Launch Paperless Boarding Passes and mobile.alaskaair.com
18 Fevereiro 2010 - 11:00AM
PR Newswire (US)
SEATTLE, Feb. 18 /PRNewswire-FirstCall/ -- Tech-savvy travelers on
Alaska Airlines and Horizon Air flights will have one less thing to
carry: a printed boarding pass. The two airlines today introduced
electronic boarding passes in seven cities and also launched
mobile.alaskaair.com (http://mobile.alaskaair.com/). The electronic
boarding pass allows customers flying from Anchorage, Alaska;
Boise, Idaho; Denver; Las Vegas; Portland, Ore.; Seattle; and
Spokane, Wash., to receive boarding information and check in with
any mobile device. "Alaska Airlines and Horizon Air's electronic
boarding pass and optimized mobile Web site meet the needs of
today's high-tech traveler, " said Steve Jarvis, Alaska Airlines'
vice president of marketing, sales and customer experience.
"Starting today, our customers can expedite the airport check-in
process even more and get from curbside to planeside in record
time." Alaska Airlines and Horizon Air will offer electronic
boarding passes starting Feb. 24 to passengers flying from San
Jose, Calif., and Fairbanks, Alaska. By late-March, electronic
boarding passes also will be available for customers traveling from
five California cities: Burbank, Long Beach, Ontario, Palm Springs
and Sacramento. The airlines will expand the program to dozens of
other cities throughout the year. Customers using mobile devices
should look for an asterisk next to the departing city during the
online check-in process to determine which airports have electronic
boarding passes. After completing the check-in process, passengers
must save or bookmark the electronic boarding pass Web page for
easy retrieval during the security screening and boarding process.
Like a paper boarding pass, travelers can obtain their electronic
boarding passes at mobile.alaskaair.com up to 24 hours in advance
and up to one hour prior to departure. Each electronic boarding
pass displays an encrypted barcode along with passenger and flight
information that is scanned and verified by Transportation Security
Administration (TSA) agents at the security checkpoint. Passengers
are still required to show photo identification to TSA agents. New
mobile access for Web site The airlines also announced that
alaskaair.com is now designed to fit small screens on hand-held
mobile devices, providing customers with access to flight status
information, flight schedules, Web check-in and flight alerts.
Customers can also access "My Trips" to view their itineraries,
change seats, check their upgrade status, and add an Alaska
Airlines Mileage Plan number to a reservation. The mobile Web site
also gives customers access to download electronic boarding passes.
"We've designed mobile.alaskaair.com with information travelers
want on the day of flight," said Jarvis. "Later this year, Alaska
Airlines and Horizon Air customers will see more mobile device
enhancements to make travel more convenient." Alaska Airlines and
Horizon Air, subsidiaries of Alaska Air Group (NYSE: ALK), together
serve more than 90 cities through an expansive network in Alaska,
the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines ranked
"Highest in Customer Satisfaction Among Traditional Network
Carriers" in the J.D. Power and Associates 2008 and 2009 North
America Airline Satisfaction Studies(SM). For reservations, visit
alaskaair.com. For more news and information, visit the Alaska
Airlines/Horizon Air Newsroom at alaskaair.com/newsroom.
DATASOURCE: Alaska Airlines CONTACT: Bobbie Egan of Alaska
Airlines, +1-206-392-5134; or Jen Boyer of Horizon Air,
+1-206-392-0296 Web Site: http://www.alaskaair.com/
http://mobile.alaskaair.com/
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