SAN JOSE, Calif., Sept.
7, 2021 /PRNewswire/ --
News Summary:
- Webex by Cisco hosts record 8 billion calls monthly and
supports more than 39 million cloud calling users worldwide - the
most of any cloud calling provider
- New capabilities and partnerships for Webex Calling power
enterprises' move to the cloud
- Cisco adds the UK to its Calling Plans, expanding coverage to
more than 65 countries – the most in the industry
Today, Cisco (NASDAQ: CSCO) announced it is now hosting a record
eight billion calls monthly across its cloud calling platforms, the
most of any cloud calling provider. To meet enterprises growing
global needs, Cisco has also extended its domestic calling coverage
to include the UK, with more than 65 countries now covered with its
Cisco Calling Plans and Cloud Connected PSTN services – the most in
the industry. Enterprises such as T-Mobile, Office Depot, Cigna
Health, and CDK Global are relying on Webex Calling to power their
businesses.
Webex Calling is part of the Webex Suite –
the industry's first suite for hybrid work that provides Cloud
Calling, Messaging, Meetings, Polling, Events and Socio in a
unified, secure offering. Reliability of calling systems
is essential, as they are embedded in businesses' everyday
workflows. With a hospital, for example, if a call is delayed by
even a minute, it can be the difference between life and death when
a patient arrives in critical condition.
"With the move to hybrid work and increasing pressure to delight
customers, there's never been a greater need to unify
communications across the entire workforce," said Jeetu Patel, executive vice president and
general manager, Cisco Security and Collaboration. "As enterprises
look to migrate calling solutions to the cloud, Webex Calling
offers the leading end-to-end, secure calling experience that makes
unified communications a reality."
New Webex Calling innovations benefit customers with:
- Broader global footprint: Cisco Calling Plans are now
available to UK business customers, and Cloud Connected PSTN
supports domestic calling in more than 65 countries
- Increased flexibility: Customers can now customize PSTN
solutions, mixing and matching options to best meet location and
operational requirements
- Speed enhancements and ease of use: Integration of Cloud
Connected PSTN in Control Hub enables customers to automate
ordering and provision of new numbers quickly and easily. As a
result, organizations can achieve in minutes what previously took
days. This is made possible in partnership with Cisco integrated
service provider IntelePeer via Webex Control Hub
"We are now more dispersed than ever, we need flexible, reliable
and secure communications and applications across voice and
messaging," says Ben Rife,
President, Bullfrog Group. "Cisco and IntelePeer have worked
closely together to integrate and automate a process that enables
us to order, provision and manage numbers all from the Cisco Webex
Control Hub, which is the nerve center of our communication system,
enabling our business to continue to thrive."
Cisco offers the most complete and secure cloud collaboration
solutions with more than 39 million cloud calling users across all
cloud calling platforms hosted by Cisco and its service provider
partners. Customers are supported by Webex's extensive partner
ecosystem for Cloud Calling with over 1,000 partners worldwide
offering local delivery, integration and calling plans and support
to meet specific customer needs. With over 20 years of experience,
Webex Calling is comprehensive enough to address the
collaboration needs of every type of business, yet adaptable enough
to accommodate future needs.
Additional Resources
- Blog: How to take your phone system to the cloud for
hybrid work
- Video: Insights and advantages of cloud calling | Webex
Calling
- Blog: Webex's latest milestones and innovations hit the
sweet spot for hybrid work
- Register for a webinar here to learn more about the
Webex Suite
- Register now for WebexOne here
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide
leader in technology that powers the Internet. Cisco
inspires new possibilities by reimagining your applications,
securing your data, transforming your infrastructure, and
empowering your teams for a global and inclusive future.
Discover more on The Network and follow us on Twitter
at @Cisco.
About Webex by Cisco
Webex is a leading provider of cloud-based collaboration solutions
which includes video meetings, calling, messaging, events, customer
experience solutions like contact center and purpose-built
collaboration devices. Webex's focus on delivering inclusive
collaboration experiences fuels our innovation, which leverages AI
and Machine Learning, to remove the barriers of geography,
language, personality and familiarity with technology. Its
solutions are underpinned with security and privacy by design.
Webex works with the world's leading business and productivity apps
– delivered through a single application and interface. Learn more
at webex.com.
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SOURCE Cisco Systems, Inc.