SAN FRANCISCO, Oct. 27, 2021 /PRNewswire/ -- Salesforce
(NYSE: CRM) and DocuSign (NASDAQ: DOCU) today announced an
expansion of their global strategic partnership to build new joint
solutions that make it easier for customers to accelerate how
agreements are facilitated around the world. New innovations will
automate the contract process with AI-based, smart solutions that
improve the customer experience of preparing, signing, and managing
agreements, drive faster ROI, and increase collaboration amongst
organizations with Slack functionality.
New innovations
Companies must maximize productivity and collaboration in an
all-digital, work-from-anywhere world. Salesforce and Slack enable
organizations to build their digital HQ by improving employee
collaboration both internally and externally with customers and
partners – no matter where, when, or how they work.
Salesforce and DocuSign today announced an expansion of their
global strategic partnership to build new joint solutions
Salesforce's expanded partnership with DocuSign will offer new
ways to make it easier to prepare contracts, quotes, and invoices,
track and enforce contract terms, and manage the entire contract
lifecycle management (CLM) process efficiently across DocuSign,
Salesforce, and Slack platforms. New applications will be jointly
designed and developed natively in Salesforce Customer 360:
- Agreement collaboration with DocuSign and Slack
platforms: This integration aims to accelerate the broader
agreement collaboration process for customers, right from within
Slack. New workflows will notify teams on agreement progress and
action items, enabling them to work quickly to review, edit,
monitor, and execute agreements, without ever leaving their digital
HQ. DocuSign eSignature for Slack is available now;
DocuSign CLM for Slack will be available in 2022.
- DocuSign Gen for Salesforce Billing: Customers can
close, bill, and recognize revenue faster through branded invoices,
directly inside Salesforce Billing, with configurable templates.
Customers can also schedule batch invoice generation and delivery,
or generate an invoice on-demand, driving more on-time payments and
fewer customer service issues. DocuSign Gen for Salesforce
Billing is available now
- DocuSign Gen for Salesforce CPQ Plus: Customers can
automatically generate professional, customizable agreements from
Salesforce with just a few clicks. The entire process can be
configured and controlled from Salesforce, saving customers time,
eliminating errors, and speeding up the path to
revenue. DocuSign Gen for Salesforce CPQ Plus is
available now.
- DocuSign CLM for Salesforce Field Service: Customers
will be able to automate Obligation Management by tracking,
enforcing, and updating key contract terms across departments.
Obligations and terms from contracts executed via DocuSign CLM,
such as warranties and service level agreements (SLAs), can be
mapped into Service Cloud contract objects. This will enable
smarter and more automated service experiences, and efficient
service contract execution. DocuSign CLM for Salesforce Field
Service will be available in 2022.
Executive quotes:
"Our partnership with DocuSign allows customers to succeed in
the all-digital, work-from-anywhere world," said Ryan Aytay, Chief Business Officer, Salesforce.
"Together, we're enabling our customers to streamline business
contract workflows, reduce costs, and increase productivity in the
new digital HQ."
"Salesforce has been an essential partner for more than a
decade, as our joint customers have been transforming their
business digitally. As we deepen our partnership, we're excited to
offer customers new ways to solve emerging challenges from anywhere
by bringing their agreement processes and agreement intelligence
into the Customer 360," said Scott
Olrich, COO, DocuSign.
For more detail on the partnership, please visit
https://www.docusign.com/solutions/salesforce.
About DocuSign
DocuSign helps organizations connect
and automate how they prepare, sign, act on, and manage agreements.
As part of the DocuSign Agreement Cloud, DocuSign offers
eSignature, the world's #1 way to sign electronically on
practically any device, from almost anywhere, at any time. Today,
over a million customers and more than a billion users in over 180
countries use the DocuSign Agreement Cloud to accelerate the
process of doing business and to simplify people's lives.
About Salesforce
Salesforce, the global CRM leader,
empowers companies of every size and industry to digitally
transform and create a 360° view of their customers. For more
information about Salesforce (NYSE: CRM), visit:
www.salesforce.com.
Any unreleased services or features referenced in this or
other press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who
purchase Salesforce applications should make their purchase
decisions based upon features that are currently available.
Media Relations
Megan
Gregorio
media@docusign.com
Steve Mnich
pr@salesforce.com
Investor Relations
Annie
Leschin
investors@docusign.com
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SOURCE DocuSign, Inc.