SAN JOSE, Calif., Nov. 9, 2021 /PRNewswire/ -- Cisco Partner
Summit 2021
News Summary
- With a partner-first mindset, Cisco provides solutions that
simplify complex environments as the world embraces flexible ways
of working.
- ThousandEyes is introducing Application Outages, a
global view of SaaS application health to empower proactive
communication and remediation of outage events, plus, the first
public Internet Outages Map based on collective
intelligence, giving everyone global visibility into all the
networks and business-critical applications customers and workers
rely on.
- This visibility extends to the most important environments
powering hybrid work, including collaboration applications.
At their 26th annual Partner Summit conference, Cisco (NASDAQ:
CSCO) today announced new technologies designed to give customers
and partners the ability to manage the complexity of a hybrid
workforce.
As organizations around the world embrace more flexible ways of
working – with employees in the office, on the road and at home –
they face increasing challenges ensuring all employees have secure
and reliable access to the applications they need to be productive.
With more people accessing applications outside the office, and
many of those applications now sitting in different clouds, the
networks connecting all of these things have grown beyond the
enterprise perimeter. Today, Cisco is announcing new technology
solutions designed to give customers the ability to effectively
deal with this complexity and support their hybrid workforce.
Since the home has become the new micro-branch, this also
increases the need for a new approach to security. Through new
hybrid work innovations, Cisco will help customers understand
where, when, how and why user-impacting issues are occurring and
will continue to provide zero trust solutions making it easier to
ensure secure access to any application, over any network, anywhere
users work.
"Cisco has long been a leader in networking, security and
collaboration, giving us a unique opportunity to address challenges
and concerns of a hybrid workforce end-to-end," said Todd Nightingale, EVP and GM, Cisco Enterprise
Networking & Cloud. "Visibility into the applications and
networks that sit beyond IT's control has become a critical success
factor for IT teams as they support a hybrid workforce across a
variety of new digital experiences."
ThousandEyes Expands Its Unprecedented View of the
Internet
Today, ThousandEyes is announcing the addition of
Application Outages to its Internet Insights platform,
giving IT operations instant insight into SaaS applications on a
global scale. Without any deployment requirements, IT teams will
now have a real time and historic view into the availability of the
SaaS applications employees rely on. Customers can quickly
correlate user-specific issues to broader application issues to
proactively alert their workforce an app is unavailable, while also
escalating the issue with the SaaS provider — often before the SaaS
provider even acknowledges the issue publicly.
Powered by ThousandEyes' collective intelligence, based on
billions of ongoing measurements across thousands of global vantage
points, the addition of Application Outages to Internet Insights
Network Outages will empower customers with global insight into all
the networks, services, and now SaaS applications, that impact
digital experience.
The internet affects every employee and consumer alike. To give
users real insights into real disruptions impacting the services
they rely on, ThousandEyes is also making available the first live
view of business-critical SaaS application and Internet outages
based on actual performance data. Unlike sites that solely rely on
user-reported issues, which can be misleading and inaccurate, the
Cisco ThousandEyes Internet Outage Map is powered by
billions of daily measurements across thousands of global vantage
points to put the power of real-world data in the hands of every
user and employee.
Extending visibility to the most important applications and
environments
In addition to the public internet, visibility
across collaboration applications and cloud environments has
emerged as key to delivering great digital experiences for users.
Collaboration applications have become the lifeline for many remote
workers, so ensuring they are always working is a top business
priority. In fact, between May
2020 and August 2021, collaboration apps became
the #1 most monitored application type by IT teams, indicating
that the delivery of collaboration experience is deemed critical by
businesses in hybrid work. In addition, managing users, branches,
clouds and the internet requires a simpler, more intuitive approach
to SD-WAN.
To address these challenges, Cisco has recently announced new
innovations to enable an even better hybrid work experience. These
innovations include:
- Cisco SD-WAN has recently announced new enhancements for
greater access and visibility across more clouds, with visibility
to deliver superior experiences. With these innovations, Cisco is
offering greater interconnection with Cloud and SDCI partners,
enhanced multitenancy support, and better user interface for more
intuitive management. This includes the availability of new
integrations with Equinix, Google Cloud and Microsoft Azure.
- Recently at WebexOne, Cisco announced greater visibility into
the performance of Cisco Webex through ThousandEyes and Cisco
Meraki. Now, Meraki Insight automates root cause analysis and
specific remediation steps across the local network, in the WAN, or
in a SaaS provider's cloud. Available December 1st, IT can also leverage new
ThousandEyes Webex Agents for bi-directional visibility between
user locations and Webex services.
Cisco Gives Partners the Advantage in Hybrid Work
Many
Cisco customers turn to trusted partners to help them navigate
major technology transitions like today's current shift to hybrid
work. Cisco's focus on enabling and empowering hybrid workforces
has provided an opportunity for its channel partners to play a
pivotal role in helping their end customers address this
transition. With a partner-first mindset, Cisco is committed to
providing solutions that simplify complex environments, which
extends to simplifying how customers can buy and manage their
technology investments. Cisco's innovation advantage combined with
new simple and flexible buying models are designed to set partners
up for success.
"At Denali, we see that all of our customers are building a
strategy for the new paradigm of work," said Clayton Daffron, Director of Solution
Architecture, Denali. "Cisco's innovation - with both technology
and consumption models - are key to our customer's ability to
scale, secure, and transform the future of work to provide an
enterprise experience, anywhere."
Supporting Resources
- News Release: Cisco Simplifies Software and Services Buying
Program at Partner Summit 2021
- Hybrid Work Readiness Assessment
- Product Blog: Announcing Internet Insights: Application Outages
by Conley Read
About Cisco
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technology that powers the Internet. Cisco inspires new
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SOURCE Cisco Systems, Inc.