ADP experts share key themes driving the rapid
evolution of HR technology
ROSELAND, N.J., Jan. 3, 2023
/PRNewswire/ -- Innovation at work is gaining greater momentum,
as employee experience emerges as a defining priority of employers
in 2023. Work's transformation over the past few years has been
marked by speed and urgency, which remain consistent variables
influencing the road ahead. Shifts in the labor market and global
economy have demanded a level of adaptability that's now become
table stakes for employers. Employee expectations have shifted too
– permanently – as workers rethink their priorities. This
heightened focus on employee experience is influencing the way
employers approach talent challenges in real-time, making the
future of work even more fluid. To help businesses navigate
forward, ADP experts highlight guidance, resources, and solutions
focused on addressing the key themes shaping work's evolution in
2023.
Dig deeper into what's shaping HR tech's
transformation
"Work this year will be about...delivering
an employee experience that integrates people's full lives."
"Work has always been about people, and people aren't static,"
said Sreeni Kutam, president of global product and innovation at
ADP. "Their lives are continuously in motion, shaping the needs and
the expectations they have of their employers. Work this year will
be about listening and responding to those needs with greater
urgency and delivering an employee experience that integrates
people's full lives. That experience starts with recruitment and
hiring, but it spans career growth and development, workplace
experience, and health and wellbeing. At ADP we're focused on
addressing these trends by tapping into data and providing
intuitive and personalized tools that will help employers build
meaningful connections with their people."
Key Drivers Shaping the World of Work
People are forever changed and want work to be
personal.
It's not about leading by the rule, but rather the
exception. The pandemic permanently shifted traditional
expectations of the workplace, as workers – driven by social and
economic stressors – have begun to rethink the notion of job
security and how work fits into their lives. The resulting shifts
in employee sentiment have left employers to navigate new
expectations of flexibility, career choices and job roles, and
purpose. In fact, according to ADP research, 76 percent of workers
across all ages, income and education levels wanted earned wage
access. Going forward, the tools people use at work will be more
personalized, with employers leveraging offerings from personalized
pay options like earned wage access to tailored career profiles to
enrich the employee experience they deliver and drive talent
engagement.
People are providing real-time feedback, expecting a
real-time response.
With the world constantly changing and
largely digitalized, people have come to expect immediacy. When
issues arise, they expect a swift and thorough response. Employee
listening is a rising trend, with companies deploying survey tools
and other real-time listening posts to tap into what's on their
workers' minds so they can react and address feedback quickly. In
fact, in a recent internal survey of ADP clients, employee survey
capabilities surfaced as one of the top three priorities for HR
practitioners. To respond meaningfully in real-time, it will be
important for employers to leverage data-driven technologies to
ensure they're asking the right questions at the right moments.
People are empowered by data and expect
transparency.
With data readily available, there's greater
expectations for companies to leverage it for good. With evolving
legislation and compliance considerations around pay transparency
and data privacy, employers will need to consider how data can
impact their workforce. This includes a heightened focus on closing
pay equity gaps and driving progress in diversity, equity, and
inclusion. Since its launch, 70 percent of companies leveraging
ADP's Pay Equity Storyboard have shown improvement in pay equity,
returning an average of $4,000 or
more in additional pay to over 400,000 workers deemed to be below
benchmark from a pay equity perspective, for a cumulative impact of
over $1.6 billion returned to
communities. To continue driving progress, employers will need to
tap into solutions that can provide benchmarks and insights
continuously updated to reflect market trends, help them craft an
action plan, and monitor for improvement.
People want to work differently, demanding employers find
innovative solutions.
Having honed the ability to adapt over
the past few years, employees expect new approaches from employers
on how work gets done and how they can advance in their career
journeys. Actively looking to grow, employees complete 29M learning courses through ADP each year. These
expectations demand that employers graduate from embracing change
to driving it within their organizations. Looking ahead, employers
will need to explore ways to cultivate talent and unlock innovation
at work, including AI-driven career pathing technologies to mine
internal talent for development opportunities, prescriptive
learning recommendations, and insights-driven team leader coaching
to help employees stretch and develop needed skills.
For more information on key drivers impacting the workforce in
2023, please register for our upcoming webinar here.
About ADP (NASDAQ: ADP)
Designing better ways to work
through cutting-edge products, premium services and exceptional
experiences that enable people to reach their full potential.
HR, Talent, Time Management, Benefits and Payroll. Informed
by data and designed for people. Learn more at ADP.com
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respective owners.
Copyright © 2023 ADP, Inc. All rights reserved.
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SOURCE ADP, Inc.