Conversational AI leader recognized for
helping businesses
harness the power of customer conversations to succeed and
grow
NEW
YORK, Oct. 25, 2023 /PRNewswire/
-- LivePerson (Nasdaq: LPSN), a global leader in
conversational AI, was named one of the world's top B2B companies
for Customer Relationship Management in Inc. Business Media's 2023
Power Partner Awards, recognizing B2B companies that have proven
track records helping other businesses succeed and grow.
Inc.'s second annual Power Partners list highlights companies
that received top marks from their customer brands for providing
the B2B support needed to focus on and excel at their core
missions. LivePerson was also named to Inc.'s inaugural list in
2022.
"It's always gratifying to receive acknowledgement for our hard
work, but particularly so when it arises from the feedback and
testimonials of our customer brands. Their success is our success,"
said John Collins, Interim CEO of
LivePerson. "As the world's most scaled solution for messaging and
automation, we're proud to partner with businesses across financial
services, travel and hospitality, telecommunications, automotive,
retail, and more to set the gold standard for customer engagement
in their industries."
LivePerson partners with the world's top brands to empower their
people, accelerate their shift to digital, and embrace automation
through its conversational AI platform. Brands using its
Conversational Cloud and AI have seen results including up to 20%
increases in average order value and customer satisfaction scores,
up to 10x online sales conversions versus traditional websites, and
50% lower labor costs and agent attrition.
"Trusted B2B partners provide guidance and expertise that
founders rely on at various steps of their organization's journey.
Partners that possess a demonstrated ability to deliver quality
support are at the core of entrepreneurship and help bring big
ideas to life," said Scott
Omelianuk, editor-in-chief of Inc. Business Media.
To view the complete Power Partners Awards list, visit Inc.'s
website. For more information about Conversational AI and customer
engagement solutions, visit LivePerson's website.
About Inc. Business Media
The world's most trusted
business-media brand, Inc. offers entrepreneurs the knowledge,
tools, connections, and community they need to build great
companies. Its award-winning multiplatform content reaches more
than 50 million people each month across a variety of channels
including websites, newsletters, social media, podcasts, and print.
Its prestigious Inc. 5000 list, produced every year since 1982,
analyzes company data to recognize the fastest growing privately
held businesses in the United
States. The global recognition that comes with inclusion in
the 5000 gives the founders of the best businesses an opportunity
to engage with an exclusive community of their peers, and the
credibility that helps them drive sales and recruit talent. The
associated Inc. 5000 Conference is part of a highly acclaimed
portfolio of bespoke events produced by Inc. For more information,
visit www.inc.com.
About LivePerson, Inc.
LivePerson (NASDAQ: LPSN)
is the global leader in enterprise conversations. Hundreds of the
world's leading brands — including HSBC, Chipotle, and Virgin Media
— use our award-winning Conversational Cloud platform to connect
with millions of consumers. We power nearly a billion
conversational interactions every month, providing a uniquely rich
data set and safety tools to unlock the power of Conversational AI
for better business outcomes. Fast Company named us the #1 Most
Innovative AI Company in the world. To talk with us or our AI,
please visit liveperson.com.
Media contact:
Mike Tague
mtague@liveperson.com
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SOURCE LivePerson, Inc.