Mercury
policyholders can report claims anytime at (800)
503-3724
LOS
ANGELES, May 29, 2024 /PRNewswire/ -- Mercury
Insurance policyholders who have been impacted by recent heavy
storms in Texas and Oklahoma can report damages and losses through
Mercury's claims hotline at (800)
503-3724 or digitally by visiting
https://www.mercuryinsurance.com/claims/residence-claim.html
"We recognize that the recovery process after a storm can be a
difficult and emotional time. However, the Mercury claims team is here for our
Texas and Oklahoma customers impacted by the severe
weather," says Bonnie Lee, Vice
President, Property Claims at Mercury Insurance.
In the aftermath of the storm, impacted policyholders also have
the option to initiate a claim seamlessly through Mercury's user-friendly web-based app or via
telephone. Those choosing the digital route will be guided through
a straightforward process using clear prompts. Mercury's dedicated claims adjusters stand
ready to evaluate storm-related damages.
For homeowners seeking further guidance on the claims filing
process, detailed information can be found at the company's online
claims portal. Mercury
policyholders should follow these steps to help expedite the
process:
- Contact Mercury immediately to
report your loss at 800-503-3724 or digitally by
visiting https://www.mercuryinsurance.com/claims/residence-claim.html
- Take a moment to protect your property from further damage
(i.e., tarps on damaged roofs).
- Be prepared to provide your policy number.
- Provide all of your contact information so your adjuster can
reach you. It's important that you provide all your phone numbers,
even if temporary.
- Take account and be prepared to provide a complete description
of your damage. Have photos of your damage ready to share with your
assigned adjuster.
- If available, have any pre-loss photos/videos of your property
or its contents ready to share with your adjuster. This will assist
your adjuster with the damage evaluation process.
- Do not remove any debris or damaged property that may be
related to your claim. Please note that if it is unsafe to keep any
damaged personal items, please take photos of the unsafe items for
your adjuster to review as part of your claims, then properly
discard unsafe items.
- Keep records and receipts for additional living expenses that
were incurred if you were forced to leave your home, and provide
copies to your adjuster.
Mercury also provides advice
for Texans and Oklahomans on how to begin cleaning up after a storm
at its resource center:
https://www.mercuryinsurance.com/resources/weather/.
Mercury Insurance encourages customers to review their
homeowners and auto insurance policies with their local agents on a
yearly basis to ensure they have the coverage they need.
Headquartered in Los Angeles,
Mercury Insurance provides auto, homeowners and business insurance
through more than 4,700 employees and a network of more than 8,000
independent agents in 11 states.
About Mercury Insurance
Mercury Insurance (NYSE: MCY) is a multiple-line insurance
carrier offering personal auto, homeowners, and renters insurance
directly to consumers and through a network of independent agents
in Arizona, California, Georgia, Illinois, Nevada, New
Jersey, New York,
Oklahoma, Texas and Virginia, as well as auto insurance in
Florida. Mercury also writes business owners, business
auto, landlord, commercial multi-peril and mechanical protection
insurance in various states.
Since 1962, Mercury has
provided customers with tremendous value for their insurance dollar
by pairing ultra-competitive rates with excellent customer service.
Mercury has earned "A" ratings
from A.M. Best and Fitch, as well as "Best Auto Insurance Company"
designations from Forbes and Insure.com. For more information visit
www.MercuryInsurance.com or follow the company on Twitter or
Facebook.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/mercury-insurance-is-ready-to-assist-texasoklahoma-policyholders-impacted-by-heavy-storms-302157763.html
SOURCE Mercury General Corporation