COLUMBUS, Ga., June 4, 2024
/PRNewswire/ -- Aflac, a leading provider of supplemental and
group insurance in the U.S., has partnered with Empathy, an
innovative technology company that specializes in providing
compassionate and comprehensive on-demand support for bereaved
families to assist with the challenges they face after losing a
loved one. Effective July 1,
Empathy's loss support services will be available to Aflac
Group Life, Absence, and Disability Solutions covered insureds and
their beneficiaries under life insurance, to better manage grief
and administrative burdens associated with the loss of a loved one.
These services align with Aflac's commitment to provide care and
value to our customers.
According to the Cost of Dying 2024 report, 94.5% of people
reported suffering from at least one negative physical or mental
symptom after a loss of a loved one, and 84% said these
symptoms had a harmful effect on their daily life. Grief and loss
can continue to affect families for 10 months, well after they have
returned to work.1
"Grief and loss are one of the most challenging times for
families, and Aflac is committed to provide comprehensive support
when our insureds and their families experience the loss of a loved
one," said Aflac Senior Vice
President, Group Life, Absence and Disability Solutions,
Scott A. Beeman. "Our partnership
with Empathy allows us to provide these needed support services to
the beneficiaries and also extend the same services to our
insureds."
Key features of Loss Support services for beneficiaries and
insureds include:
- Confidential grief support by Empathy's specialized
professionals.
- On-demand dedicated bereavement concierge.
- Estate administration experts, property clearance assistance
and probate guidance.
- Identity theft protection and mitigation.
- Funeral assistance services.
- Comforting grief, mindfulness and sleep support audio
guides.
- Family collaboration dashboard, allowing the user to assign
tasks to family members, share resources and documents.
- Secure digital document vault.
- Assistance for up to two years following the loss of a loved
one.
"The logistics of loss only compound the grieving process, but
we believe there's a better way to offer bereavement care," said
Ron Gura, co-founder and CEO of
Empathy. "Aflac's inclusive support is yet another indication of
the impact that a more thoughtful and seamless loss support is
having on the insurance industry. Together, we're delivering on our
shared commitment to show up for individuals and their families in
the moments they need it most."
For more information, visit
https://www.aflac.com/brokers/products/group-life-insurance.aspx.
ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE:
AFL), a Fortune 500 company, has helped provide financial
protection and peace of mind for more than 68 years to millions of
policyholders and customers through its subsidiaries in the U.S.
and Japan. In the U.S., Aflac is
the No. 1 provider of supplemental health insurance
products.1 In Japan,
Aflac Life Insurance Japan is the leading provider of cancer and
medical insurance in terms of policies in force. The company takes
pride in being there for its policyholders when they need us most,
as well as being included in the World's Most Ethical Companies by
Ethisphere for 18 consecutive years (2024), Fortune's World's Most
Admired Companies for 23 years (2024) and Bloomberg's
Gender-Equality Index for the fourth consecutive year (2023). In
addition, the company became a signatory of the Principles for
Responsible Investment (PRI) in 2021 and has been included in the
Dow Jones Sustainability North America Index (2023) for 10 years.
To find out how to get help with expenses health insurance doesn't
cover, get to know us at aflac.com or aflac.com/espanol.
Investors may learn more about Aflac Incorporated and its
commitment to corporate social responsibility and sustainability at
investors.aflac.com under "Sustainability."
ABOUT EMPATHY
Empathy is an innovative technology
company transforming the way the world deals with grief and the
loss of a loved one. Backed by leading tech investors and the
largest global insurance carriers, Empathy is at the forefront of
the emerging compassionate economy, setting the new standard in
family care and modern employment benefits. Founded in 2020 by
Ron Gura and Yonatan Bergman, Empathy offers a full range of
assistance to those facing grief, estate settlement, probate and
more through life insurance benefits or via bereavement leave
through an employer. By partnering with Fortune 500 companies and
leading insurance carriers, Empathy currently offers services to
five million insureds and 40 million covered individuals across the
U.S. at no cost to families. Empathy uses its award-winning app and
Care Team to carefully assess needs and next steps and complements
experiences through time-saving and tech-enabled tools to
effectively provide personalized plans, automated workflows and
care resources, including an extensive library of articles, guides
and meditation tools to support them through their grieving
process. With accolades from Apple, Google Play, CB Insights and
Fast Company, and $90 million in
total funding, Empathy is the fastest-growing benefit for insurance
carriers and employers alike. Learn more about Empathy at
www.empathy.com.
Group life, disability, and absence services are provided by
Continental American Insurance Company (CAIC); in New York, products and services are provided
by American Family Life Assurance Company of New York; in California, coverage is offered by Continental
American Life Insurance Company. Products may not be available in
all states and may vary depending on state law. These
services are intended for general purposes and are not a substitute
for professional psychological or medical advice. Empathy may
not be available in some states in connection with this
partnership. CAIC's affiliation with the Value-Added Service
providers is limited only to a marketing alliance, and CAIC and the
Value-Added Service providers are not under any sort of mutual
ownership, joint venture, or are otherwise related. CAIC
makes no representations or warranties regarding the Value-Added
Service providers, and does not own or administer any of the
products or services provided by the Value-Added Service providers.
Each Value-Added Service provider offers its products and services
subject to its own terms, limitations and exclusions. Value-Added
Services are not available in Idaho or Minnesota.
State availability may vary. Continental American
Insurance Company, a proud member of the Aflac family of insurers,
is a wholly-owned subsidiary of Aflac Incorporated.
Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999.
Aflac New York | 22 Corporate Woods Boulevard, Suite 2 |
Albany, New York 12211.
Continental American Insurance Company | Columbia, SC
1 Cost of Dying Report 2024 | Empathy
Media contact (Aflac): Jon
Sullivan, 706.573.7610 or jsullivan@aflac.com
Analyst and investor contact: David A.
Young, 706.596.3264 or dyoung@aflac.com
Media contact (Empathy): Kristin Sosanie press@empathy.com
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SOURCE Aflac
