Extended Returns & Premium Perks Redefine
the Online Auto Parts Shopping Experience
TORRANCE, Calif., Jan. 14,
2025 /PRNewswire/ -- CarParts.com, Inc. (NASDAQ:
PRTS), a leading eCommerce destination for automotive parts and
accessories, recently launched CarParts+, its flagship membership
program designed to ease the process of online shopping for parts
and vehicle maintenance. For just $79 a year, the membership offers peace of mind
and effortless car care, combining roadside assistance, shipping
cost savings, extended returns, and VIP service to create a truly
exceptional automotive shopping experience.
CarParts+ benefits include complimentary 24/7 roadside
assistance for essential services like a 15-mile tow (flatbed
included), battery boosts, tire changes, lockout assistance, and
fuel delivery. In addition, members receive free shipping on
over 500,000 eligible items, online returns with an extended 60-day
window (double the standard 30-day period), and exclusive VIP
customer service with access to a dedicated phone number and
text-to-chat support.
"CarParts+ is designed to make life easier for our customers,
giving them the tools and support they need to keep their vehicles
running smoothly," said Aurelia
Pollet, Senior Director of Customer Experience at
CarParts.com. "With benefits like extended returns and 24/7
roadside assistance, we're empowering our members to focus on what
matters most – taking care of their vehicles – while we take care
of the rest."
CarParts+ reflects CarParts.com's commitment to continuous
innovation with a strong focus on customer needs. By offering a
membership that combines convenience and exclusive benefits, the
company provides members with a rewarding way to manage their
automotive needs.
For more information on the CarParts+ visit
https://www.carparts.com/membership.
About CarParts.com, Inc.
CarParts.com, Inc. is a technology-driven eCommerce company
offering over 1 million high-quality automotive parts and
accessories. Operating for over 25 years, CarParts.com has
established itself as a premier destination for drivers seeking
repair and maintenance solutions. Our commitment lies in placing
the customer at the forefront of our operations, evident in our
easy-to-use, mobile-friendly website and app. With a commitment to
affordability and customer satisfaction, CarParts.com simplifies
the automotive repair process, aiming to eliminate the uncertainty
and stress often associated with vehicle maintenance. Backed by a
robust company-operated fulfillment network, we ensure swift
delivery of top-quality parts from leading brands to customers
across the nation.
At CarParts.com, our global team is united by a shared vision:
Empowering Drivers Along Their Journey.
CarParts.com is headquartered in Torrance, California.
Investor Relations:
Ryan Lockwood
IR@carparts.com
Media Relations:
Tina Mirfarsi
tina@carparts.com
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SOURCE CarParts.com, Inc.