CALABASAS, Calif., Jan. 21,
2025 /PRNewswire/ -- Curbit, the first AI-powered
kitchen capacity management solution for the restaurant industry,
is pleased to announce a partnership with Equator Coffees, a
renowned specialty coffee roaster and retailer. This collaboration
aims to optimize Equator Coffees' digital ordering system by
integrating Curbit's dynamic order throttling capabilities with Olo
(NYSE: OLO), a leading restaurant technology provider, enhancing
operational efficiency and customer satisfaction.
Equator Coffees, established in 1995, has built a reputation for
its commitment to quality, sustainability, and social
responsibility. With eleven retail locations and a robust online
presence, the company sought to address challenges related to
static quote times in its digital ordering process. These
challenges often led to inefficiencies in kitchen operations and
customer dissatisfaction due to inaccurate order readiness
estimates.
To resolve these issues, Curbit recommended the adoption of
Olo's online ordering solution. Through their integration with Olo,
Curbit is able to dynamically update a brand quote times based on
real-time kitchen capacity. Equator Coffees can now provide
customers with precise promise times during the ordering process in
addition to real-time updates on order progress via SMS. This
implementation ensures minimal wait times while improving the
overall guest experience.
"Partnering with Curbit and Olo has enabled us to streamline our
digital ordering process, providing our customers with accurate
information and timely service," said JP Lachance, CEO of Equator
Coffees. "This collaboration aligns with our commitment to
excellence and innovation in serving our community. In fact, our
customer community has already provided us with much positive
feedback on our improved takeout experience."
Curbit's strategic partnership with Olo, established earlier
this year, has been instrumental in delivering this integrated
solution. Recognized as a Gold Partner in Olo's Connect program,
Curbit leverages real-time operational intelligence to manage
kitchen capacity effectively, ensuring that guests and delivery
drivers receive accurate promise times and order progress
updates.
"We are excited to extend our capacity management solutions to
Equator Coffees, a brand that shares our dedication to quality and
customer satisfaction," said Scott
Siegel, Co-Founder and Chief Revenue Officer of Curbit.
"Through our collaboration with Olo, we are confident that this
integration will significantly enhance Equator Coffees' digital
operations and guest experience."
This partnership exemplifies Curbit's mission to revolutionize
restaurant capacity management, enabling establishments like
Equator Coffees to handle digital delivery and takeout orders
efficiently. By providing innovative solutions that streamline
kitchen operations, Curbit helps restaurants deliver on their
promises, reducing customer frustration and enhancing the dining
experience.
For more information about Curbit's capacity management
solutions, visit curbit.com.
About Curbit
Curbit is an AI-powered, real-time kitchen capacity management
solution that helps restaurants handle their omnichannel orders
intelligently. Curbit optimizes kitchen operations and the guest
experience with a focus on dynamic order throttling, messaging
real-time order progress to guests and delivery drivers, and
actionable speed-of-service and guest sentiment insights. To learn
more, visit www.curbit.com.
About Equator Coffees
In 1995, Equator Founders Helen Russell and Brooke McDonnell began their values-driven path,
roasting coffee in a Marin County,
CA garage. Possessing an obsessive commitment to green
coffee sourcing and unparalleled roasting expertise, Helen and
Brooke have committed over 29 years to sustainable and fair trade
coffee practices all in the name of creating a remarkable coffee
experience for consumers. Today, Equator Coffees is a retail and
wholesale coffee roaster and coffee farm owner with eleven retail
cafes throughout California—from Marin
County to San Francisco to
Oakland and beyond. Throughout the
years, Equator Coffees has spearheaded industry-leading sourcing
and roasting practices, and has forged progressive partnerships
with Michelin-starred chefs, specialty grocers, tech campuses, and
more. Women-owned, LGBTQ-founded and an early adopter of Fair Trade
certification, Equator Coffees is the first California coffee roaster to achieve B Corp
Certification.
https://www.equatorcoffees.com.
About Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a
leading restaurant technology provider with ordering, payment, and
guest engagement solutions that help brands increase orders,
streamline operations, and improve the guest experience. Each day,
Olo processes millions of orders on its open SaaS platform,
gathering the right data from each touchpoint into a single
source—so restaurants can better understand and better serve every
guest on every channel, every time. Over 700 restaurant brands
trust Olo and its network of more than 400 integration partners to
innovate on behalf of the restaurant community, accelerating
technology's positive impact and creating a world where every
restaurant guest feels like a regular. Learn more at olo.com.
Media Contact
Paul Molinari
pmolinari@popcorngtm.com
+1-781-733-0592
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SOURCE Curbit