New agentic AI capabilities in Oracle
Investigation Hub can reduce manual work to help uncover and thwart
financial schemes faster
AUSTIN,
Texas, March 12, 2025 /PRNewswire/ -- Oracle
Financial Services is supercharging its Investigation Hub Cloud
Service with the addition of a broad class of AI agents and agentic
workflows that enable financial firms to automate investigative
processes needed to uncover complex patterns and fight financial
crime. The agents help improve the overall quality and speed of
reviewing suspicious activity by using generative AI-driven
narratives to supplement investigators' own analysis. This can save
valuable time and resources by offloading many traditionally manual
tasks and enabling investigators to focus their time on the most
pressing leads. These new capabilities are available globally for
financial institutions of all sizes using the Investigation Hub
crime and case management solution.
"The addition of agentic AI capabilities to our Investigation
Hub Cloud Service represents a paradigm shift in financial crime
investigations," said Jason Somrak,
head of financial crime product strategy, Oracle Financial
Services. "Our unique generative AI approach follows investigative
plans, collects evidence, and recommends actions while providing
investigators with robust narratives documenting the findings. This
enables firms to drive consistency in decision making and
thoroughly investigate all risks automatically while realizing
massive operational efficiencies."
Combatting crime with agentic AI
Financial
institutions face mounting pressure to identify and combat
increasingly sophisticated financial crime schemes while managing
regulatory scrutiny. Traditional investigative processes often rely
on tedious manual data collection and analysis that can be slow,
resource-intensive, and prone to human error.
While some solutions employ AI chatbots that require
investigators to ask the right questions in the right way, Oracle
Financial Services delivers multiple AI agents that are designed to
surface key insights, collect evidence, recommend decisions, and
generate comprehensive alert narratives. This automated approach
helps eliminate inconsistencies caused by variations in user
queries and helps deliver more consistent and reliable information
for investigative analysts.
These agents, driven by generative AI, can be leveraged to
analyze alert information, including matches between customer data
and sanction lists. From there, they can be used to automatically
create compelling narratives that summarize the key details of each
alert, providing financial crime and compliance investigators with
relevant information to better conduct a thorough analysis and make
data-informed decisions.
These new capabilities are part of the larger set of Oracle
financial crime and compliance management solutions focused on
making financial investigations more predictable, reliable, and
credible using generative AI. For more information visit:
https://www.oracle.com/financial-services/aml-financial-crime-compliance/
About Oracle Financial Services
Oracle Financial
Services provides solutions for retail banking, corporate banking,
payments, asset management, life insurance, annuities, and
healthcare payers. With our comprehensive set of integrated digital
and data platforms, banks and insurers are empowered to deliver
next-generation financial services. We enable customer-centric
transformation, support collaborative innovation, and drive
efficiency. Our data and analytical platforms help financial
institutions drive customer insight, integrate risk and finance,
fight financial crime, and comply with regulations. To learn more,
visit our website at:
https://www.oracle.com/financial-services/
About Oracle
Oracle offers integrated suites of
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please visit
us at www.oracle.com.
Trademarks
Oracle, Java, MySQL and NetSuite are
registered trademarks of Oracle Corporation. NetSuite was the first
cloud company—ushering in the new era of cloud computing.
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SOURCE Oracle
