The partnership enables Teladoc Health's employer clients and
members more streamlined and fully integrated access to Carrum's
value-based Centers of Excellence network for specialty
care
SAN
FRANCISCO, March 13, 2025 /PRNewswire/ -- Carrum
Health, the leader in value-based Centers of Excellence (COE) for
specialty care, today announced a strategic partnership with
Teladoc Health (NYSE: TDOC), the global leader in virtual care. The
new arrangement will allow Teladoc Health's providers to seamlessly
refer eligible members needing specialty care into Carrum's
nationwide network of rigorously vetted, high quality providers.
This means employers can contract directly through Teladoc Health's
Connected Care program to access Carrum's network, and benefit from
bi-directional care coordination with deeper technology integration
between Teladoc and Carrum to better support members across the
healthcare continuum.
The partnership will address a growing demand from employers for
better integrated benefits solutions. Per the Business Group on
Health, 70% of employers are concerned about managing multiple
point solutions and the lack of coordination between them.
With thousands of customers and more than 93 million members,
Teladoc Health has the scale and expertise to solve this challenge,
and is uniquely positioned to improve coordination, drive employee
benefits awareness and increase health engagement. Teladoc Health's
unified app offers convenient single sign-on, guiding eligible
members directly to Carrum's services with a seamless experience.
Members gain simplified access to a broad spectrum of eligible
healthcare services to achieve optimal health outcomes.
Eligible members enrolled in Teladoc Health programs who need to
be escalated for surgical care, cancer care or substance use
treatment can be referred to Carrum by its health coaches when
appropriate. In addition, members getting surgery, cancer or
substance use treatment through Carrum can benefit from related
supportive services from Teladoc Health.
"We know that customers and members are looking for new ways to
connect multi-condition healthcare needs across a growing ecosystem
of solutions," said Kelly Bliss,
Teladoc Health President of U.S. Group Health. "Not only are
we connecting our customers and members to best-in-class partners
such as Carrum Health for specialty care, but we're also delivering
a truly integrated experience, all on the innovative,
industry-leading Teladoc Health app that they already trust for
primary care, cardiometabolic care, mental health and complex
needs."
Connected Care will allow Teladoc Health's employer clients to
avoid the additional procurement legwork by using their existing
contract to easily adopt Carrum's value-based COE network. Beyond
simplified contracting, employers can benefit from prebuilt
clinical, digital and data integrations between Carrum Health and
Teladoc Health which will streamline administration and
significantly improve member engagement, thus delivering greater
cost savings.
With healthcare prices rising at unsustainable rates, and PwC
predicting an 8% increase in costs in 2025, employers must
implement tactics that can result in meaningful reductions to
healthcare spend.
"The biggest costs lie downstream in specialty care but the
trick is getting referrals into the right specialists with
contracts that align incentives. Our new partnership solves this
paradigm by connecting Teladoc Health's innovative primary and
chronic care offerings into Carrum's curated COE network where
we've structured payment around outcomes and value," said
Brent Nicholson, Carrum Health's
Co-Founder and Chief Growth Officer. "Our collaboration with
Teladoc Health will boost engagement, create more seamless
experiences for members, and deliver more hard-dollar cost savings
for employers."
About Carrum Health
Carrum Health is changing how we
pay for and deliver care. We offer self-insured employers a
value-based Centers of Excellence (COE) solution that connects
their members with a rigorously vetted network of specialty care
providers. Carrum's upfront, all-inclusive bundled pricing,
award-winning technology, and dedicated care navigation team help
lower costs for both members and employers while delivering a
superior member experience. Carrum is independently validated to
reduce unnecessary procedures by as much as 30%, lower readmissions
by 80% and save employers up to 45% per episode of surgical care.
Learn more at carrumhealth.com.
About Teladoc Health
Teladoc Health empowers all
people everywhere to live their healthiest lives by transforming
the healthcare experience. As the world leader in virtual care,
Teladoc Health uses proprietary health signals and personalized
interactions to drive better health outcomes across the full
continuum of care, at every stage in a person's health journey.
Teladoc Health leverages more than two decades of expertise and
data-driven insights to meet the growing virtual care needs of
consumers and healthcare professionals. For more information,
please visit www.teladochealth.com.
Media Contact:
Padma
Nagappan
Press@Carrumhealth.com
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SOURCE Carrum Health
