IMImobile PLC IMImobile adds new capabilities to IMIdigital
24 Janeiro 2017 - 5:01AM
RNS Non-Regulatory
TIDMIMO
IMImobile PLC
24 January 2017
IMImobile adds new chatbot, push notification and digital
customer engagement capabilities
London, 24th January, 2017- IMImobile, a cloud communications
software and solutions provider that helps companies use mobile and
digital technologies to engage with customers, today announces that
it has added new digital customer engagement capabilities to
IMIdigital; its content management and service delivery
platform.
This comes on the back of its recently renewed multi-year
contract with MTN; the leading mobile telecommunications company in
Africa, to support its digital lifestyle services. Under the
agreement IMImobile is providing its cloud digital customer
engagement software suite to help MTN take advantage of new digital
technology trends, to optimise the customer experience for rich
digital content services.
New product capabilities added to IMIdigital include the
addition of social channels such as Facebook Messenger, push
notifications and IMImobile's chatbot solution, to enhance and
automate the mobile content service discovery experience for
consumers.
Herman Singh, Chief Digital Officer of MTN Group commented, "MTN
is pleased to renew the contract with IMImobile and looks forward
to accelerating the growth of its already successful Digital
Lifestyle Services portfolio with new capabilities, products and
services delivered under this agreement."
Jay Patel, Chief Executive Officer of IMImobile added, "We are
pleased to continue helping MTN to grow its digital services and
look forward to developing the next generation of digital services
for the African consumer."
IMImobile has been a partner to MTN Group since 2009, supporting
the mobile operator to run over 4,000 digital lifestyle services
across 20 countries. Other leading mobile operator groups worldwide
are also using IMImobile's digital customer engagement solutions to
enhance their customer experience strategy.
Ends
Notes to Editors
IMImobile is a cloud communications software and solutions
provider that enables companies to use mobile and digital
technologies to communicate and engage with their customers.
Organisations that trust us to deliver smarter digital customer
engagement solutions include Vodafone Group, O2, Telefonica,
Aircel, Airtel, EE, AT&T, MTN, Orange Group, Centrica,
Universal Music, Tata, AA, BBC and major financial
institutions.
IMImobile is headquartered in London with offices in Hyderabad,
Atlanta, Dubai and Johannesburg and has over 800 employees
worldwide. IMImobile is quoted on the London Stock Exchange's AIM
market with the TIDM code IMO.
www.imimobile.com
Media Contacts
IMImobile via Redleaf
Matthew Hooper / Alex Klose
Redleaf Communications 020 7382 4730
IMImobile@redleafpr.com
Charlie Geller / Helena Shadbolt
This information is provided by RNS
The company news service from the London Stock Exchange
END
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January 24, 2017 02:01 ET (07:01 GMT)
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