The release of AnsysGPT includes a more extensive
knowledge base and advanced infrastructure for scalability to
enhance the real-time customer support experience
/ Key Highlights
- AnsysGPT™ complements Ansys' artificial intelligence (AI)+
family of products by providing access to curated Ansys knowledge,
24/7 user support, and vast multiphysics expertise
- The new tool features advanced data engineering to index
information across the Ansys portfolio, forming a customized
knowledge repository
- AnsysGPT knowledge base increased by 30x since beta launch to
deliver a broader, deeper portfolio for improved response accuracy
and usefulness
PITTSBURGH, April 11,
2024 /PRNewswire/ -- Ansys (NASDAQ: ANSS)
today announced the release of its AI-powered virtual assistant,
AnsysGPT. Built using ChatGPT technology, the virtual assistant
fuses the expertise of Ansys engineers with the power of AI to
deliver a general-use tool capable of providing rapid, 24/7
customer support. AnsysGPT is trained using Ansys data to provide
useful responses to customers' most pressing engineering questions
within seconds.
AnsysGPT aids existing teams by providing customers 24/7 access
to a virtual assistant for queries concerning Ansys products,
relevant physics, and other complex engineering topics. Through a
secure, easy-to-use interface, designers and engineers receive
real-time responses in numerous common languages to help them
streamline simulation setup, browse related learning opportunities,
and more.
The updated release follows rigorous testing of response
accuracy, performance, and data compliance. AnsysGPT captures
knowledge from new public sources, including product documentation,
product and engineering-related training documentation, FAQs,
technical marketing materials, and public Ansys Learning Forum
discussions. Additionally, the upgraded infrastructure offers
enhanced security and scalability to accommodate thousands of
users.
"As complex simulations can be difficult to set up for beginners
and experienced engineers alike, the utility of AnsysGPT cannot be
understated," said Eugen Dinca,
senior thermal simulation engineer, Continental Automotive Romania.
"It's easy to use, it's reliable, and relevant, accurate
information is displayed quickly. For example, my query was
answered with all the necessary information, including relevant
linking to documentation."
"The release of AnsysGPT marks the availability of a
transformational AI-powered technical support avenue for Ansys
customers," said Anthony Dawson,
vice president of customer excellence at Ansys. "AnsysGPT is a
complementary tool that empowers customers to find answers to
intricate questions on their own. This release boasts improved
response accuracy, performance, data security, and compliance for
users — resulting in accurate, rapid answers to their most
important engineering questions."
/ About Ansys
Our Mission: Powering Innovation that Drives Human
Advancement™
When visionary companies need to know how their world-changing
ideas will perform, they close the gap between design and reality
with Ansys simulation. For more than 50 years, Ansys software has
enabled innovators across industries to push boundaries by using
the predictive power of simulation. From sustainable transportation
to advanced semiconductors, from satellite systems to life-saving
medical devices, the next great leaps in human advancement will be
powered by Ansys.
Ansys and any and all ANSYS, Inc. brand, product, service and
feature names, logos and slogans are registered trademarks or
trademarks of ANSYS, Inc. or its subsidiaries in the United States or other countries. All
other brand, product, service and feature names or trademarks are
the property of their respective owners.
ANSS–T
/ Contacts
Media
|
Mary Kate
Joyce
|
|
724.820.4368
|
|
marykate.joyce@ansys.com
|
|
|
Investors
|
Kelsey
DeBriyn
|
|
724.820.3927
|
|
kelsey.debriyn@ansys.com
|
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SOURCE Ansys