TruConnect was recognized by Five9 as a leader
in advancing CX and AI
LOS
ANGELES, March 3, 2025 /PRNewswire/ --TruConnect
today announced it's been awarded CX Leader of the Year Award
by Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform,
during Five9's New Era of CX Awards 2024 ceremony. The Five9 New
Era of CX Awards celebrate the most innovative companies and
individuals redefining customer experience and AI in business. The
winners exemplify excellence in aligning CX strategies with
business goals and embracing cutting-edge technology to deliver
exceptional experiences.
"We are thrilled to recognize these trailblazers who are leading
the charge in advancing CX and AI," said Andy Dignan, Chief Operating Officer, Five9.
"The New CX redefines how brands connect with customers –
transforming fragmented, experiences to seamless, AI-driven
journeys. We are honored to celebrate these leaders who continue to
push the boundaries of what is possible with CX and AI to make
every interaction more connected, effortless, and personal. Their
innovative strategies inspire us all as we navigate the new era of
CX."
TruConnect earned the CX Leader of the Year award for its
innovative approach to customer experience, seamlessly integrating
AI-driven solutions with a commitment to social impact. By
combining technology with human engagement, TruConnect has enhanced
customer interactions, improved employee experiences, and navigated
complex regulatory and data challenges—all while expanding access
to essential connectivity services and driving meaningful
growth.
To learn more about the New Era of CX Awards and how Five9
empowers organizations to transform CX, as well as watch the award
ceremony replay, visit here.
About TruConnect
TruConnect is the fastest-growing premium low-cost wireless
service provider in the U.S., expanding the availability of
wireless and internet service plans and low-cost devices through
the Lifeline program to all eligible Americans. TruConnect is
mission-driven, transforming how people connect to the world and
helping more Americans access critical resources while staying
connected to family and friends. With no-contract plans for voice,
text, and data and easy-to-use devices like handsets, tablets, and
hotspots, TruConnect is bridging the digital divide and connecting
millions of Americans who have been overlooked and underserved by
traditional providers.
Contact Information
1149 S Hill St h 400
Los Angeles, CA 90015
(800) 430-0443
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SOURCE TRUCONNECT