Innovations Across Digital Employee Experience,
Virtual Desktop Infrastructure and Apps, and Unified Endpoint
Management Offerings Help Simplify and Streamline Hybrid Work
Boeing Recognized as A ‘Hybrid Workforce
Innovator’ for Fostering Collaborative Engineering at Global Scale
with VMware Anywhere Workspace
VMware Explore 2023 — Data and intelligence play a key
role in enabling automation and implementing a successful hybrid
work strategy, but a holistic approach is required to maximize its
advantages. Today, VMware announces modern AI integrations to the
Anywhere Workspace platform, part of the VMware Cross-Cloud
services portfolio, that automatically optimize employee
experience, drive new vulnerability management use cases, and
simplify application lifecycle management. VMware Anywhere
Workspace is the only hybrid work platform that integrates digital
employee experience (DEX), virtual desktop infrastructure and apps
(VDI and DaaS), unified endpoint management (UEM) and security to
enable a seamless and secure workspace on any device or
location.
“Last year, we announced our Autonomous Workspace vision as a
path forward for organizations to navigate the challenges brought
on by hybrid work,” said Shankar Iyer, senior vice president and
general manager, End-User Computing, VMware. “We are thrilled to
unveil new advancements for our customers that expand data sources
and insights, integrate with technology partners for improved
security, and unify app delivery strategy across all virtual
desktops and apps. These innovations continue to progress our
vision of providing the next evolution of digital workspaces.”
Integrated AI-Driven Platform Scales Experience
Management
VMware continues to leverage data, intelligence, and automation
to improve the employee and IT experience by introducing new
Insights and Playbooks based on greatly expanded data and machine
learning algorithms that enhance DEX remediation capabilities.
These updates broaden access to data, help strengthen VMware
Insights, and allow for remediation of more issues.
VMware will now enable delivery of new app performance scores,
in addition to existing mobile device, desktop, and virtual
environment experience scores. If a SaaS app service goes down, IT
is proactively alerted and employees are automatically notified.
This allows IT to quickly resolve the outage without dealing with
inbound support tickets and employees don't waste time trying to
access unavailable services.
But simply providing IT with more data is not enough to empower
them to work smarter. VMware’s AI-driven Insights feature now
provides anomaly detection that informs IT of potential experience
issues for frontline devices and VDI environments, in addition to
mobile and desktop environments. Today’s announcement of new
Playbooks enables IT to create step-by-step remediation workflows
to resolve incidents more efficiently and use success rate
analytics to automate the resolution process and streamline
execution over time.
“Workspace ONE Intelligence has been a game changer for us when
it comes to automating life cycle management inside UEM. We have
been utilizing it for automatically tagging devices and assigning
them into smart groups. We have also used several dashboard
templates for monitoring our security stance and helping remediate
high-risk security threats,” said George March, manager of digital
workspace and development, Information Technology, USA Health.
“Next on our roadmap is implementing the ITSM connector, and with
the addition of remediation playbooks, we are so excited about the
way it will streamline our help desk support teams workflows.”
Unique Partner Integration Powers New Security and
Manageability Use Cases
Ensuring end-to-end manageability and security for today’s
distributed workforce is critical and requires a holistic approach
to vulnerability assessment, prioritization, remediation,
out-of-band support, and reporting. Collaboration with a
best-of-breed partner ecosystem that offers speed, breadth, and
depth in vulnerability management is necessary to protect against
sophisticated attack vectors. VMware is committed to innovating
together with our technology partners to provide customers with
more secure and seamless hybrid experiences.
Today, VMware continues this mission by announcing an expanded
partnership with Intel through a one-of-a-kind, cloud-native
integration of Workspace ONE with Intel vPro®. This chip-to-cloud
integration makes it easier to secure and remotely manage work
devices entirely from the cloud, with no additional on-premises
infrastructure and management software needed. Through line of
sight and out-of-band management of vPro powered devices, IT teams
can have below-the-OS vulnerability insights, and visibility to
reduce the impact of potential exploits quickly and efficiently.
Using Workspace ONE, customers can have centralized visibility into
Intel vPro-powered PCs and accelerate patch remediation cycles for
devices located outside of office perimeters, even if the devices
are sleeping or powered off. This improves security and compliance
by accomplishing higher patch saturation with fewer remediation
steps and reduces potential disruption to employee
productivity.
Modern App Management Simplifies Virtual Environments
Managing and delivering apps across VDI, DaaS, and published app
environments has become increasingly complex and inefficient due to
silos of legacy tools used. VMware recently introduced Apps on
Demand, powered by VMware App Volumes, to unify app management and
intelligently deploy apps to published app hosts or non-persistent
desktop environments, all based on real-time app usage.
Today, VMware announces additional expansion of App Volumes
support to deliver apps on demand to persistent virtual desktops.
Now in beta availability, customers with persistent VMware Horizon
environments will be able to use App Volumes to capture their apps
once and deliver to many persistent virtual desktops. This
automates the app delivery process with up to 99% compatibility and
reduces management time and costs for any desktop or published app
environment. VMware App Volumes is the only solution to help
organizations deliver and manage apps across VMware Horizon,
Citrix, Microsoft, and Amazon virtual desktop and app deployments
as part of VMware’s Apps Everywhere vision.
Boeing: A ‘Hybrid Workforce Innovator’
The Boeing Company (Boeing) has used VMware Workspace ONE across
the United States and in more than 65 countries to support its
global workforce of 140,000 employees who develop, manufacture and
service commercial airplanes, defense products and space systems
for its customers. At VMware Explore 2023 Las Vegas, they were
named ‘Hybrid Workforce Innovator’ as part of the 2023 VMware
Customer Achievement Awards for the Americas for enabling its
workforce to work from anywhere in the world, improving the user
experience while reinforcing and advancing security for devices and
applications.
“VMware Anywhere Workspace helps us manage and protect end
points, provide a common platform to access apps and tools, as well
as helping facilitate a digital experience for our employees,” said
Kristina Ross, Boeing Workplace Solutions director for Research
& Technology. “Workspace ONE helped streamline our transition
from traditional PC lifecycle management to Windows 10 modern
management which was enabled by our shift to a SaaS-based solution
for the company. Today, we have a unified view to oversee all
endpoint requirements, and the adoption of SaaS enhanced our
scalability and ability to shift focus from infrastructure to
business facing solutions.”
Additional Resources
- Dive deeper into today’s Explore 2023 Las Vegas announcements
on the VMware End-User Computing Blog
- Learn more about VMware Anywhere Workspace
- Follow VMware on Twitter, LinkedIn and YouTube
For the latest news and more on how VMware is delivering a
faster and smarter path to cloud for digital businesses, visit the
VMware Explore 2023 Las Vegas media kit.
About VMware Cross-Cloud Services
VMware Cross-Cloud services is a portfolio of multi-cloud
services that deliver a unified and simplified way to build,
operate, access, and secure any application on any cloud from any
device. The pillars of the portfolio include: 1) App Platform to
build and deploy cloud native apps consistently, 2) Cloud
Management to operate apps and infrastructure with unified
governance and visibility into performance and costs, 3) Cloud
& Edge Infrastructure to run enterprise apps with a consistent
operating model, 4) Security & Networking as a built-in
distributed service across users, apps, devices, and workloads, 5)
Anywhere Workspace to access any app on any device more
securely.
About VMware Explore
VMware Explore aims to be the industry’s go-to-event for all
things multi-cloud. VMware Explore 2023 will feature more
industry-led solution and technical sessions than ever before, a
thriving marketplace of multi-cloud ISVs and several networking
events across the VMware community. With an unparalleled view into
multi-cloud services, from public to private to edge, for all
applications, VMware Explore 2023 attendees can gain the knowledge
and tools they need to solve challenges by simplifying multi-cloud
complexity without compromise. To learn more about VMware Explore,
please visit: https://www.vmware.com/explore.html
About VMware
VMware is a leading provider of multi-cloud services for all
apps, enabling digital innovation with enterprise control. As a
trusted foundation to accelerate innovation, VMware software gives
businesses the flexibility and choice they need to build the
future. Headquartered in Palo Alto, California, VMware is committed
to building a better future through the company’s 2030 Agenda. For
more information, please visit www.vmware.com/company.
VMware, Explore, VMware Anywhere Workspace, Horizon, and
Workspace ONE are registered trademarks or trademarks of VMware,
Inc. or its subsidiaries in the United States and other
jurisdictions. VMware makes no guarantee that services announced in
preview or beta will become available at a future date. The
information in this press release is for informational purposes
only and may not be incorporated into any contract. This article
may contain hyperlinks to non-VMware websites that are created and
maintained by third parties who are solely responsible for the
content on such websites.
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version on businesswire.com: https://www.businesswire.com/news/home/20230822884982/en/
Heather Donner VMware Global Communications +1 (925) 482-4333
hdonner@vmware.com
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